Jobs in Dubai

Apply by Jul 31

Full-timeRemote

Learning & Development Coordinator

Kempinski Hotel Mall of the Emirates

Al Barsha

AED 2,500 – AED 3,000

Entry

Kempinski Hotel Mall of the Emirates is seeking a passionate and organised Learning & Development Coordinator to join its Human Resources team in Dubai. This is an exceptional opportunity for hospitality professionals who are enthusiastic about employee development, training programmes and talent management. As one of Dubai's most prestigious five-star luxury hotels, Kempinski Hotel Mall of the Emirates is internationally recognised for its elegant accommodation, award-winning restaurants, premium wellness facilities and direct access to the iconic Mall of the Emirates. The hotel is part of Kempinski Hotels , Europe's oldest luxury hotel group with a global presence spanning luxury destinations across Europe, the Middle East, Africa and Asia. As a Learning & Development Coordinator, you will support the planning, coordination and delivery of employee training programmes that strengthen service excellence and professional growth across the hotel. You will work closely with department heads, managers and the Human Resources team to ensure every employee receives the training and development opportunities needed to maintain Kempinski's internationally recognised luxury hospitality standards. Your primary responsibility will be organising onboarding programmes for new employees, scheduling mandatory training sessions and coordinating professional development workshops across all hotel departments. You will maintain training calendars, prepare learning materials and ensure every training programme is delivered efficiently and according to company standards. The successful candidate will assist in identifying training needs by analysing departmental performance, employee feedback and operational requirements. You will work alongside department managers to develop customised learning plans that improve technical skills, leadership capabilities and customer service excellence. Daily responsibilities include maintaining employee training records, updating learning management systems, coordinating external trainers, preparing attendance reports and tracking mandatory certification requirements. You will also organise leadership programmes, service excellence workshops, compliance training and health & safety sessions for hotel employees. The role requires close collaboration with operational departments including Front Office, Housekeeping, Food & Beverage, Engineering, Finance, Sales & Marketing and Spa Operations. You will ensure training activities align with departmental objectives while supporting the hotel's long-term talent development strategy. You will also assist with employee engagement initiatives, recognition programmes and internal career development activities. Supporting performance appraisal processes, succession planning and leadership development programmes will form an important part of your responsibilities. Candidates should possess a Bachelor's degree in Human Resources, Hospitality Management, Business Administration, Education or a related discipline. Previous experience in Learning & Development, Human Resources, Training Administration or Hotel Operations within a luxury hospitality environment will be considered a strong advantage. Excellent organisational and communication skills are essential because you will interact with employees at every level of the organisation. The ability to coordinate multiple training programmes simultaneously while maintaining accuracy and professionalism is critical to success in this position. Strong computer skills are expected, including proficiency in Microsoft Office applications, Learning Management Systems (LMS), HR Information Systems (HRIS) and digital training platforms. Experience preparing training presentations, reports and employee development documentation will strengthen your application. Candidates should demonstrate outstanding interpersonal skills, attention to detail and a genuine passion for helping people develop professionally. A positive attitude, proactive mindset and commitment to continuous improvement are essential qualities for this role. Kempinski Hotels provides employees with world-class learning opportunities through the Kempinski Talent Development Programme , international leadership training, luxury hospitality certifications and internal career mobility across its global portfolio. Employees work alongside experienced hospitality professionals while gaining exposure to internationally recognised luxury service standards. Successful Learning & Development Coordinators may progress into positions such as Learning & Development Executive, Human Resources Officer, Assistant Learning & Development Manager, Learning & Development Manager, Talent Development Manager or Human Resources Manager . High-performing employees are encouraged to build long-term international careers within the Kempinski Hotels network through continuous professional development and internal promotion opportunities. If you are passionate about employee development, luxury hospitality and helping people achieve their full potential, this is an outstanding opportunity to join one of Dubai's most prestigious five-star hotels and build a rewarding career with Kempinski Hotels.

Apply by Jul 31

Full-timeRemote

Revenue Analyst

Novotel Suites Dubai Mall of the Emirates

Al Barsha 1

AED 2,000 – AED 3,000

Junior

Novotel Suites Dubai Mall of the Emirates is looking for a highly analytical and detail-oriented Revenue Analyst to join its commercial team in Dubai. This is an exciting opportunity for hospitality professionals who are passionate about hotel revenue management, pricing strategy and business performance. Operated under the globally recognised Accor Group , Novotel Suites Dubai Mall of the Emirates welcomes business travellers, families and tourists from around the world while delivering exceptional hospitality and modern suite-style accommodation in one of Dubai's busiest tourism districts. As a Revenue Analyst, you will play a key role in maximising hotel revenue by analysing market trends, monitoring booking patterns and implementing pricing strategies that improve occupancy and profitability. You will work closely with the Revenue Manager, Sales Department, Reservations Team and Front Office to ensure the hotel achieves its financial objectives while maintaining competitive room rates. Your primary responsibility will be analysing daily booking activity, occupancy forecasts, competitor pricing and market demand to support strategic revenue decisions. You will monitor room inventory across multiple distribution channels, identify booking trends and recommend pricing adjustments that optimise RevPAR (Revenue Per Available Room), ADR (Average Daily Rate) and overall hotel performance. The successful candidate will prepare daily, weekly and monthly revenue reports, providing valuable insights into occupancy levels, market performance and business opportunities. You will analyse historical data, seasonal demand and customer behaviour to forecast future business and support commercial planning. Daily responsibilities include monitoring online travel agencies (OTAs), global distribution systems (GDS), direct booking channels and corporate agreements to ensure room rates remain competitive. You will coordinate closely with the Reservations Team to manage room availability, restrictions, promotions and package offers while ensuring pricing accuracy across all booking platforms. The role also requires collaboration with the Sales and Marketing teams to evaluate promotional campaigns, corporate contracts and special event pricing. You will help identify opportunities to increase revenue during high-demand periods while supporting occupancy during quieter seasons through targeted pricing strategies. You will regularly perform competitor analysis by reviewing hotel rates, occupancy trends and market positioning within the Mall of the Emirates area. Your findings will support management in making informed commercial decisions that strengthen the hotel's competitive advantage. Candidates should possess a Bachelor's degree in Hospitality Management, Business Administration, Finance, Economics or a related discipline. Previous experience in revenue management, hotel reservations, financial analysis or hospitality operations will be considered a strong advantage. Excellent analytical skills and advanced knowledge of Microsoft Excel are essential. Experience using Opera PMS , IDeaS Revenue Management System , Duetto , EzRMS , Power BI or similar hotel revenue management software will significantly strengthen your application. Candidates should demonstrate strong numerical ability, commercial awareness and attention to detail. The ability to interpret complex data, identify business trends and present recommendations clearly to senior management is essential for success in this role. Excellent communication skills in English are required because you will collaborate with multiple hotel departments and international colleagues. Knowledge of additional languages will be considered an advantage. As part of the Accor Group , Novotel Suites Dubai Mall of the Emirates offers employees exceptional career development opportunities through structured learning programmes, international mobility, leadership training and internal promotion pathways. Team members also enjoy attractive employee benefits, discounted accommodation across Accor hotels worldwide and exposure to global hospitality best practices. Successful Revenue Analysts may progress into positions such as Senior Revenue Analyst, Revenue Manager, Cluster Revenue Manager, Director of Revenue Management, Commercial Manager or Director of Commercial Strategy . Accor actively supports internal career growth and encourages talented professionals to build long-term careers across its international hotel portfolio. If you have a passion for data analysis, hospitality finance and commercial strategy, and you want to contribute to the success of one of Dubai's leading hotel brands, this is an outstanding opportunity to join the team at Novotel Suites Dubai Mall of the Emirates.

Apply by Jul 31

Full-timeRemote

Food & Beverage Supervisor

Ibis Mall of The Emirates Dubai

Al Barsha 1

AED 2,500 – AED 3,500

Entry

ibis Mall of the Emirates Dubai is seeking an enthusiastic and experienced Food & Beverage Supervisor to join its hospitality team in Dubai. This is an exciting opportunity for hospitality professionals who are passionate about restaurant operations, guest satisfaction and team leadership. Located just a short walk from the iconic Mall of the Emirates, ibis Mall of the Emirates Dubai is part of the globally recognised Accor Group , welcoming thousands of business and leisure travellers every year with comfortable accommodation and exceptional dining experiences. As a Food & Beverage Supervisor, you will oversee the daily operations of the hotel's restaurant, café and food service outlets while ensuring guests receive outstanding dining experiences that reflect Accor's international hospitality standards. You will supervise restaurant staff, coordinate service operations and support the Food & Beverage Manager in maintaining operational excellence. Your primary responsibility will be ensuring smooth restaurant operations during breakfast, lunch and dinner services. You will organise daily staff assignments, monitor table service, supervise buffet presentations and ensure guests receive prompt, friendly and professional service throughout their dining experience. The successful candidate will lead and motivate restaurant associates by providing operational guidance, coaching and continuous support. You will conduct daily shift briefings, monitor employee performance and assist with training new team members to maintain high hospitality standards. Daily responsibilities include welcoming guests, handling restaurant reservations, resolving customer complaints professionally and ensuring tables are prepared according to hotel service standards. You will monitor food quality, beverage presentation and cleanliness while ensuring all service procedures comply with Accor's operational guidelines. You will work closely with chefs, kitchen staff and housekeeping teams to coordinate meal service efficiently. Communication between departments is essential to ensure timely food delivery, guest satisfaction and smooth restaurant operations during busy service periods. Inventory control will also form part of your responsibilities. You will monitor stock levels, coordinate supply requests, minimise food waste and assist with inventory counts. Maintaining proper storage procedures and supporting cost-control initiatives will contribute to improved operational efficiency. The role requires strict compliance with food safety, hygiene and HACCP standards. You will regularly inspect dining areas, buffet stations, food preparation procedures and staff hygiene practices to ensure the restaurant operates according to UAE health regulations and international hospitality standards. Candidates should possess a Diploma or Bachelor's degree in Hospitality Management, Hotel Management, Food & Beverage Management or a related discipline. Previous experience as a Restaurant Supervisor, Food & Beverage Team Leader, Senior Waiter or Restaurant Captain within an international hotel or restaurant will be considered a significant advantage. Experience using restaurant Point of Sale (POS) systems, inventory management software and hotel Property Management Systems (PMS) will strengthen your application. Strong knowledge of restaurant operations, guest service procedures and food safety regulations is highly desirable. Excellent communication skills in English are essential because the hotel serves guests from around the world. Additional language skills such as Arabic, French, German, Russian, Hindi or Mandarin will be considered an advantage and support better communication with international visitors. The ideal candidate should demonstrate strong leadership, excellent organisational abilities and outstanding customer service skills. You should remain calm under pressure, solve operational challenges quickly and inspire your team to consistently deliver memorable dining experiences. As part of the Accor Group , ibis Mall of the Emirates Dubai provides employees with excellent career development opportunities through structured training programmes, international learning platforms and internal promotion pathways. Team members also enjoy attractive employee benefits, hotel discounts across Accor properties worldwide and opportunities to work within one of the hospitality industry's most respected global brands. Successful Food & Beverage Supervisors may progress into positions such as Assistant Restaurant Manager, Restaurant Manager, Food & Beverage Manager, Banquet Operations Manager, Hotel Operations Manager or Director of Food & Beverage . Accor strongly supports internal career progression and encourages employees to develop long-term careers across its global hospitality network. If you are passionate about hospitality, enjoy leading restaurant teams and want to build a rewarding career with one of the world's leading hotel brands, this is an excellent opportunity to join ibis Mall of the Emirates Dubai.

Apply by Jul 31

Full-timeRemote

Guest Experience Executive

Flora Al Barsha Hotel at The Mall

Al Barsha

AED 2,000 – AED 3,000

Junior

Flora Al Barsha Hotel at The Mall is seeking a passionate and customer-oriented Guest Experience Executive to join its hospitality team in Dubai. This is an excellent opportunity for hospitality professionals who enjoy creating memorable guest experiences and delivering world-class customer service. Conveniently located near the Mall of the Emirates, Flora Al Barsha Hotel is a premium four-star property offering elegant accommodation, fine dining, wellness facilities and personalised hospitality for business and leisure travellers. The hotel is part of the well-established Flora Hospitality group, which has been serving guests across Dubai for more than two decades. ( florahospitality.com ) As a Guest Experience Executive, you will be responsible for ensuring every guest enjoys a comfortable, personalised and memorable stay. You will serve as the primary point of contact for guest enquiries, special requests and service recovery, working proactively to exceed guest expectations while maintaining the hotel's reputation for exceptional hospitality. Your primary responsibility will be welcoming guests upon arrival, assisting with VIP check-ins, coordinating special room arrangements and ensuring every guest receives personalised attention throughout their stay. You will introduce hotel facilities, restaurants, wellness services and nearby attractions while providing recommendations that enhance each guest's overall experience. The successful candidate will regularly interact with guests to understand their preferences, respond to enquiries and resolve concerns professionally. Whether handling special celebrations, business travel requirements or family accommodation requests, you will ensure every interaction reflects Flora Hospitality's commitment to outstanding customer care. Daily responsibilities include monitoring guest feedback, responding to online reviews, coordinating welcome amenities, arranging airport transfers, organising special occasion decorations and following up on service requests. You will maintain detailed guest profiles to support personalised hospitality and encourage repeat visits. You will work closely with Front Office, Housekeeping, Food & Beverage, Concierge, Engineering and Reservations departments to ensure smooth communication and timely completion of guest requests. Effective coordination between departments is essential to maintaining consistently high guest satisfaction scores. The role also involves supporting loyalty programme members, managing guest recognition initiatives and assisting management with customer satisfaction reporting. You will identify opportunities to improve service quality and contribute ideas that enhance the hotel's guest experience strategy. Candidates should possess a Bachelor's degree or Diploma in Hospitality Management, Hotel Administration, Tourism or a related discipline. Previous experience in guest relations, front office operations, concierge services or luxury hospitality will be considered a significant advantage. Excellent communication skills in English are essential because the hotel welcomes international guests from around the world. Knowledge of Arabic, Russian, German, French, Hindi or additional international languages will strengthen your application and improve guest communication. Candidates should demonstrate outstanding interpersonal skills, emotional intelligence and the ability to remain calm while managing challenging guest situations. A professional appearance, positive attitude and genuine passion for hospitality are essential qualities for success in this position. Experience using Opera Property Management System (Opera PMS) , hotel CRM platforms and Microsoft Office applications will be considered highly beneficial. Knowledge of luxury hotel service standards and guest engagement techniques will also provide a competitive advantage. Flora Hospitality offers employees a supportive working environment focused on continuous learning, service excellence and professional development. Team members receive structured hospitality training, leadership development opportunities and exposure to international guest service standards while working within one of Dubai's respected hotel groups. The company operates multiple hotels and hotel apartments across Dubai and is recognised for its commitment to quality hospitality and employee growth. ( florahospitality.com ) Successful Guest Experience Executives may progress into positions such as Senior Guest Relations Executive, Guest Experience Manager, Front Office Supervisor, Assistant Front Office Manager, Front Office Manager or Hotel Operations Manager . High-performing employees are encouraged to build long-term careers through internal promotion and continuous professional development. If you are passionate about creating exceptional guest experiences, delivering personalised hospitality and building a rewarding career in Dubai's luxury hotel industry, this is an excellent opportunity to join the professional team at Flora Al Barsha Hotel at The Mall.

Apply by Jul 31

Full-timeRemote

Duty Manager

Premier Inn Dubai Ibn Battuta Mall

Jabal Ali

AED 2,000 – AED 3,000

Entry

Premier Inn Dubai Ibn Battuta Mall is seeking an experienced and customer-focused Duty Manager to join its hospitality leadership team in Dubai. This is an exciting opportunity for hospitality professionals who are passionate about hotel operations, guest satisfaction and team leadership. Located next to Ibn Battuta Mall and directly connected to the Dubai Metro, Premier Inn Dubai Ibn Battuta Mall is one of the flagship properties operated through the partnership between Premier Inn Middle East and Emirates Group , offering modern accommodation and exceptional service for business and leisure travellers. ( mena.premierinn.com ) As a Duty Manager, you will oversee the hotel's daily operations while ensuring guests receive outstanding service throughout their stay. You will act as the senior operational leader during assigned shifts, supervising front office operations, guest services, housekeeping coordination and interdepartmental communication. Your role is essential in maintaining the hotel's operational excellence and ensuring every guest enjoys a comfortable and memorable experience. Your primary responsibility will be managing daily hotel operations, monitoring service standards and ensuring all departments work together efficiently. You will support the Front Office Manager and Hotel Management team by coordinating reception activities, handling guest concerns and maintaining smooth operational performance throughout each shift. The successful candidate will supervise front office associates, guest service agents and night teams while providing guidance, coaching and operational support. You will ensure staff members follow hotel policies, maintain professional appearance standards and deliver exceptional customer service in accordance with Premier Inn brand values. Daily responsibilities include welcoming VIP guests, assisting with complex check-in and check-out situations, resolving guest complaints, managing room availability and ensuring accurate reservation handling. You will also oversee cash management procedures, monitor occupancy levels and coordinate with housekeeping to maximise room readiness and operational efficiency. Guest satisfaction remains one of the hotel's highest priorities. You will actively engage with guests, respond to feedback, resolve service recovery situations and implement immediate solutions whenever operational challenges arise. Building positive guest relationships and encouraging repeat business are important aspects of the role. The position requires close collaboration with housekeeping, engineering, food and beverage, security and maintenance departments. You will monitor operational performance, conduct shift briefings, prepare daily reports and ensure all departments remain informed about VIP arrivals, group bookings, maintenance requirements and special guest requests. Candidates should possess a Bachelor's degree or Diploma in Hospitality Management, Hotel Administration, Tourism or a related discipline. Previous experience as a Duty Manager, Assistant Front Office Manager, Front Office Supervisor or Guest Relations Manager within an international hotel brand will be highly desirable. Experience using Opera Property Management System (Opera PMS) or similar hotel management software is strongly preferred. Candidates should also demonstrate strong knowledge of hotel front office procedures, reservation management, cash handling and guest service operations. Excellent communication skills in English are essential because the hotel serves guests from around the world. Additional language skills such as Arabic, Hindi, Urdu, Russian, German or French will be considered an advantage. Strong leadership, decision-making and problem-solving abilities are essential for success in this position. The ideal candidate should remain calm under pressure, manage multiple operational priorities simultaneously and inspire team members to consistently deliver exceptional hospitality standards. Premier Inn Middle East offers employees a supportive working environment with structured training programmes, leadership development initiatives and internal promotion opportunities. Team members benefit from competitive salary packages, employee discounts, healthcare benefits and career progression within one of the region's leading hotel brands. The company operates numerous hotels across the UAE and Qatar while maintaining internationally recognised hospitality standards. ( careers.premierinn.ae ) Successful Duty Managers may progress into positions such as Front Office Manager, Operations Manager, Rooms Division Manager, Hotel Manager, Cluster Operations Manager or General Manager . Employees are encouraged to build long-term careers through continuous learning and professional development within the Premier Inn Middle East network. If you are passionate about hotel leadership, operational excellence and delivering outstanding guest experiences, this is an exceptional opportunity to join Premier Inn Dubai Ibn Battuta Mall and advance your hospitality career.

Apply by Jul 31

Full-timeRemote

Arabic-Speaking Customer Experience Officer

XM

Sheikh Zayed Road

AED 3,000 – AED 3,500

Senior

XM is looking for a professional and customer-focused Arabic-Speaking Customer Experience Officer to join its Dubai office. This is an excellent opportunity for individuals who are passionate about financial services, client relationship management and delivering exceptional customer support. As one of the world's leading online trading and fintech companies, XM serves more than 20 million clients across over 190 countries, providing access to forex, CFDs, commodities, stocks, indices and other financial instruments through innovative trading platforms. The company operates in Dubai through a regulated entity and continues expanding its customer experience team across the Middle East. As an Arabic-Speaking Customer Experience Officer, you will be responsible for providing high-quality support to Arabic-speaking clients while ensuring every interaction reflects XM's commitment to excellent customer service. You will assist both new and existing clients by answering enquiries, resolving account-related issues and guiding customers through the company's trading platforms and services. Your primary responsibility will be responding to customer enquiries received through live chat, email, telephone and other digital communication channels. You will provide accurate information regarding account registration, identity verification, deposits and withdrawals, trading platforms, promotions and general company services while ensuring every client receives prompt and professional assistance. The successful candidate will guide new clients through the account opening process, explain verification requirements and assist customers in completing their applications according to regulatory standards. You will work closely with internal compliance, verification and payments teams to ensure customer requests are processed efficiently and accurately. Daily responsibilities include handling account enquiries, resolving technical issues related to the trading platform, escalating complex cases to specialist departments and maintaining detailed records of customer interactions within the company's CRM system. You will also educate clients about available educational resources, webinars, trading tools and platform features that enhance their overall trading experience. Customer satisfaction remains one of XM's highest priorities. You will actively build long-term relationships with clients by delivering personalised support, following up on unresolved cases and ensuring every issue is resolved professionally. Strong communication skills, patience and a genuine commitment to helping customers are essential qualities for success in this role. Candidates should possess a Bachelor's degree in Business Administration, Finance, Economics, Marketing or a related discipline. Previous experience in customer service, client support, banking, financial services, fintech or online trading will be considered a significant advantage. Experience supporting clients in both Arabic and English is highly desirable. Excellent written and spoken communication skills in Arabic and English are essential. Candidates should demonstrate professionalism, strong interpersonal abilities and confidence when communicating with clients from different cultural backgrounds. The ability to explain financial services clearly and professionally will contribute significantly to success in this position. Strong computer skills, including Microsoft Office applications and CRM software, are required. Familiarity with MetaTrader 4 (MT4), MetaTrader 5 (MT5), online trading platforms or financial markets will be considered an advantage but is not mandatory, as comprehensive training is provided. XM offers employees a modern working environment focused on innovation, continuous learning and career development. Team members benefit from structured training programmes, international career opportunities, competitive salary packages and the chance to work alongside professionals from more than 30 nationalities. The company's values— Big, Fair and Human —shape its collaborative culture and commitment to employee development. Successful Customer Experience Officers may progress into positions such as Senior Customer Experience Officer, Client Relations Manager, Partner Relations Manager, Business Development Officer, Customer Success Manager or Regional Customer Experience Team Leader . XM regularly promotes internal talent and encourages employees to build long-term careers within its global fintech organisation. Current career listings also show customer experience and client relations roles in Dubai and other international locations. If you enjoy helping clients, building professional relationships and developing your career within one of the world's leading online trading companies, this is an outstanding opportunity to join XM's growing Dubai team.

Apply by Jul 31

Full-timeRemote

Reservations Executive

Novotel Suites Dubai Mall of the Emirates

Al Barsha 1

AED 2,000 – AED 3,000

Junior

Novotel Suites Dubai Mall of the Emirates is seeking a detail-oriented and customer-focused Reservations Executive to join its hospitality team in Dubai. This is an exciting opportunity for professionals who enjoy assisting guests, managing hotel reservations and delivering exceptional customer service within an internationally recognised hotel brand. Operated under the globally renowned Accor Group , Novotel Suites Dubai Mall of the Emirates offers spacious suite-style accommodation, modern facilities and premium hospitality services for business travellers, families and tourists visiting Dubai. ( careers.accor.com ) As a Reservations Executive, you will play an essential role in maximising room occupancy while providing guests with a seamless booking experience. You will manage individual and group reservations, respond to booking enquiries and ensure all reservations are processed accurately and efficiently. Your contribution will directly support the hotel's revenue objectives while maintaining high levels of guest satisfaction. Your primary responsibility will be handling reservation requests received through telephone calls, email, the hotel's website, online travel agencies and global distribution systems. You will provide accurate information regarding room categories, suite options, rates, promotions, hotel facilities and special packages while helping guests select accommodation that best meets their needs. The successful candidate will enter reservation details into the hotel's Property Management System (PMS), verify guest information, update booking modifications and ensure reservation records remain accurate at all times. You will also monitor room availability, manage overbooking situations when necessary and coordinate closely with the Front Office and Revenue Management teams to maximise occupancy. Daily responsibilities include confirming reservations, sending booking confirmations, processing cancellations, handling amendments, preparing arrival reports and maintaining communication with guests before arrival. You will also coordinate special requests such as airport transfers, early check-in, late check-out, connecting rooms and VIP guest arrangements. Working closely with the Sales, Front Office, Housekeeping and Revenue departments, you will ensure guest preferences and booking requirements are communicated effectively before arrival. Maintaining smooth interdepartmental communication is essential for delivering exceptional guest experiences. Candidates should possess a Diploma or Bachelor's degree in Hospitality Management, Tourism, Hotel Administration or a related discipline. Previous experience in hotel reservations, front office operations, customer service or hospitality administration will be considered a significant advantage. Experience using Opera PMS , Accor reservation systems, Global Distribution Systems (GDS), Channel Managers or similar hotel booking software will strengthen your application. Strong computer skills, including Microsoft Office applications and email communication, are also required. Excellent communication skills in English are essential because you will interact with guests from around the world. Knowledge of Arabic, French, Russian, German, Chinese or additional international languages will be considered an advantage. The ideal candidate should demonstrate strong organisational abilities, excellent attention to detail and the ability to manage multiple reservations simultaneously while maintaining accuracy under pressure. A professional telephone manner, positive attitude and commitment to outstanding customer service are key qualities for success in this role. As part of the Accor Group , Novotel Suites Dubai Mall of the Emirates offers employees outstanding career development opportunities, structured hospitality training, employee recognition programmes, international mobility and attractive staff benefits. Team members also enjoy discounted accommodation and dining privileges across thousands of Accor hotels worldwide while working within one of the hospitality industry's most respected international brands. ( group.accor.com ) Successful Reservations Executives may progress into positions such as Senior Reservations Executive, Reservations Supervisor, Revenue Executive, Front Office Supervisor, Revenue Manager, Front Office Manager or Hotel Operations Manager . The company actively supports employee development through continuous learning, leadership training and internal promotion opportunities. If you enjoy helping guests plan memorable stays, delivering exceptional customer service and building a long-term hospitality career with an internationally recognised hotel group, this is an excellent opportunity to join Novotel Suites Dubai Mall of the Emirates.

Apply by Jul 31

Full-timeRemote

Front Office Receptionist

Ibis Mall of The Emirates Dubai

Al Barsha 1

AED 2,000 – AED 3,000

Junior

ibis Mall of the Emirates Dubai is looking for a friendly, professional and customer-focused Front Office Receptionist to join its hospitality team in Dubai. This is an excellent opportunity for individuals who are passionate about guest service, hotel operations and creating memorable hospitality experiences. Located within walking distance of the famous Mall of the Emirates, the hotel is part of Accor , one of the world's largest hospitality groups, welcoming both business and leisure travellers from around the globe. ( careers.accor.com ) As a Front Office Receptionist, you will be the first point of contact for guests arriving at the hotel. Your role is to create a positive first impression by providing warm welcomes, efficient check-in and check-out services and professional assistance throughout every guest's stay. You will ensure all interactions reflect Accor's high standards of hospitality, professionalism and customer care. Your primary responsibility will be managing daily front desk operations, including processing reservations, verifying guest information, assigning rooms, issuing room keys and explaining hotel facilities and services. You will answer telephone calls, respond to email enquiries and assist guests with bookings, transportation arrangements and local travel information. The successful candidate will maintain accurate guest records using the hotel's Property Management System (PMS), process payments securely and ensure all billing transactions are completed accurately. You will also coordinate with housekeeping, engineering and food & beverage departments to ensure guest requests are fulfilled promptly and efficiently. Guest satisfaction is at the heart of this role. You will listen carefully to guest concerns, resolve complaints professionally and escalate complex issues to supervisors whenever necessary. Every guest interaction should demonstrate courtesy, patience and a genuine commitment to delivering exceptional service. Daily responsibilities include monitoring room availability, handling walk-in guests, managing early arrivals and late departures, updating reservation information and ensuring smooth communication between departments. You will also assist with VIP arrivals, loyalty programme members and special accommodation requests to ensure personalised guest experiences. The role requires flexibility because front office operations function 24 hours a day. You may work morning, evening, night, weekends or public holiday shifts depending on operational requirements. Candidates should possess a Diploma or Bachelor's degree in Hospitality Management, Tourism, Hotel Administration or a related discipline. Previous experience as a Receptionist, Front Desk Agent, Guest Service Agent or Customer Service Executive within a hotel environment will be considered an advantage. Experience using hotel property management systems such as Opera PMS, FOLS or similar reservation software is highly desirable. Good knowledge of Microsoft Office applications and basic computer skills will also support success in this position. Excellent communication skills in English are essential because the hotel serves international travellers from diverse cultural backgrounds. Additional languages such as Arabic, French, German, Russian, Spanish or Mandarin will be considered an advantage. ibis Mall of the Emirates Dubai, as part of the Accor Group, provides employees with outstanding learning opportunities, international career mobility and continuous professional development. Team members benefit from structured training programmes, employee discounts across Accor hotels worldwide, recognition programmes and opportunities to work within one of the hospitality industry's most respected global brands. ( group.accor.com ) Successful Front Office Receptionists may progress into positions such as Senior Receptionist, Front Office Supervisor, Guest Relations Executive, Assistant Front Office Manager, Front Office Manager or Hotel Operations Manager . Employees who demonstrate leadership potential may also explore career opportunities across Accor's global hotel portfolio. If you enjoy meeting people from different cultures, providing outstanding customer service and building a rewarding career in international hospitality, this is an excellent opportunity to join the professional team at ibis Mall of the Emirates Dubai.

Apply by Jul 31

Full-timeRemote

Guest Relations Executive

Time Onyx Hotel Apartments

Al Qusais

AED 1,500 – AED 2,000

Junior

Time Onyx Hotel Apartments is looking for a professional, energetic and customer-focused Guest Relations Executive to join its hospitality team in Dubai. This is an excellent opportunity for individuals who are passionate about luxury hospitality, exceptional customer service and creating memorable guest experiences. Located in Al Qusais, Dubai, Time Onyx Hotel Apartments offers modern serviced apartments designed for both business and leisure travellers, combining hotel-quality services with the comfort of home. The property is part of TIME Hotels , one of the UAE's leading hospitality groups recognised for delivering high-quality accommodation and personalised guest experiences. ( timehotels.com ) As a Guest Relations Executive, you will become one of the hotel's primary representatives, ensuring every guest receives a warm welcome, personalised assistance and outstanding service throughout their stay. Your role will focus on building positive guest relationships, handling special requests, resolving concerns professionally and maintaining the highest standards of hospitality. Your primary responsibility will be greeting guests upon arrival, assisting with check-in and check-out procedures when required and ensuring every visitor feels welcomed from the moment they enter the property. You will provide information about hotel facilities, apartment services, dining options, transportation, local attractions and nearby shopping destinations while helping guests enjoy a comfortable and enjoyable stay. The successful candidate will communicate regularly with guests to understand their expectations, identify opportunities to improve service and respond promptly to enquiries or concerns. Guest satisfaction remains the highest priority, and your ability to resolve complaints professionally and efficiently will contribute directly to maintaining the hotel's excellent reputation. Daily responsibilities include managing VIP arrivals, organising welcome amenities, handling guest feedback, coordinating special occasions such as birthdays or anniversaries and following up with guests after service recovery situations. You will maintain detailed guest profiles and preferences within the hotel's property management system to support personalised hospitality experiences. You will work closely with Front Office, Housekeeping, Engineering, Food & Beverage and Concierge teams to ensure guest requests are completed quickly and efficiently. Effective communication between departments is essential to maintaining smooth hotel operations and consistently high guest satisfaction scores. Candidates should possess a Diploma or Bachelor's degree in Hospitality Management, Tourism, Hotel Administration or a related discipline. Previous experience in guest relations, front office operations, customer service or luxury hospitality will be considered a significant advantage. Excellent communication skills in English are essential because the hotel welcomes guests from around the world. Knowledge of Arabic, Russian, French, German or other international languages will be considered an additional advantage and may improve career opportunities within the organisation. Candidates should demonstrate confidence, professionalism, excellent interpersonal skills and the ability to remain calm while working under pressure. A positive attitude, strong problem-solving ability and genuine passion for hospitality are essential qualities for success in this role. Experience using hotel property management systems such as Opera PMS, IDS, Protel or similar software will strengthen your application. Good computer skills, including Microsoft Office applications, are also desirable. TIME Hotels promotes a culture of excellence, teamwork and continuous professional development. Employees receive ongoing hospitality training, career development opportunities and exposure to international service standards while working in one of the UAE's respected hotel groups. The company operates multiple hotels and hotel apartments across the Middle East, providing employees with opportunities for long-term career growth within the hospitality industry. ( timehotels.com ) Successful Guest Relations Executives may progress into positions such as Senior Guest Relations Executive, Front Office Supervisor, Assistant Front Office Manager, Guest Experience Manager, Rooms Division Manager or Hotel Operations Manager . Employees benefit from working in a multicultural environment while developing valuable leadership and customer service skills. If you enjoy meeting people from different cultures, creating memorable guest experiences and building a rewarding career in luxury hospitality, this is an outstanding opportunity to join the professional team at Time Onyx Hotel Apartments in Dubai.

Apply by Jul 31

Full-timeRemote

Corporate Training Sales Executive

Le Wana Hotel

Al Rigga

AED 2,000 – AED 2,500

Entry

Balanced Score Training Center is looking for an ambitious and results-oriented Corporate Training Sales Executive to join its expanding business development team in Dubai. This is an excellent opportunity for sales professionals who are passionate about corporate learning, professional development and helping organisations enhance workforce performance through internationally recognised training programmes. Established in 1996, Balanced Score Training Center delivers professional training and consulting services across leadership, management, finance, engineering, information technology, human resources, cybersecurity, project management and many other specialised fields. As a Corporate Training Sales Executive, you will be responsible for promoting the company's public courses, customised in-house training programmes and corporate learning solutions to organisations across the UAE and the GCC region. Your primary objective will be identifying new business opportunities, building long-term client relationships and achieving monthly sales targets through consultative selling. You will actively contact HR departments, Learning & Development managers, Training Managers, Government organisations and private companies to introduce Balanced Score Training Center's professional training services. Understanding each client's business objectives and workforce development needs will enable you to recommend suitable training programmes that deliver measurable organisational value. Your daily responsibilities include generating qualified leads, arranging client meetings, delivering presentations, preparing training proposals, negotiating commercial agreements and following up until successful course registration or contract completion. You will maintain regular communication with existing corporate clients to identify future training requirements and develop long-term partnerships. The successful candidate will prepare quotations, corporate training proposals and customised learning solutions based on client requirements. Working closely with training coordinators and instructors, you will ensure every programme is delivered according to client expectations while maintaining excellent customer satisfaction. In addition to corporate sales, you will respond to enquiries from individual professionals seeking career development courses. You will advise prospective participants about certification programmes, course schedules, learning formats and registration procedures while helping them select the most suitable training pathway. The role requires excellent relationship-building skills because you will regularly communicate with executives, HR professionals, government officials and corporate decision-makers. A consultative sales approach, rather than aggressive selling, is essential to establishing trust and securing repeat business. Candidates should possess a Bachelor's degree in Business Administration, Marketing, Sales, Management or a related discipline. Previous experience in corporate sales, education consultancy, training services, business development or B2B sales will be highly desirable. Experience within the education or professional training industry will be considered a significant advantage. Strong communication and presentation skills in English are essential. Arabic language skills will provide additional value when dealing with government organisations and regional clients. Candidates should also demonstrate confidence, negotiation ability and excellent interpersonal skills. Proficiency in Microsoft Office applications and Customer Relationship Management (CRM) software is expected. Experience preparing business proposals, managing sales pipelines and achieving revenue targets will strengthen your application. Balanced Score Training Center provides employees with a collaborative working environment focused on professional growth, innovation and customer success. The organisation delivers classroom, online and customised in-house training programmes for clients across multiple industries, serving both public and private sector organisations. Successful Corporate Training Sales Executives may progress into positions such as Senior Business Development Executive, Key Account Manager, Corporate Sales Manager, Business Development Manager, Learning & Development Consultant or Regional Sales Manager . Employees benefit from continuous learning opportunities, exposure to international clients and performance-based career advancement. If you enjoy building business relationships, helping organisations develop their workforce and working in a fast-growing professional training environment, this is an excellent opportunity to build a rewarding sales career with one of the region's established training providers.

Apply by Jul 31

Full-timeRemote

Admissions & Student Services Executive

Balanced Score Training Center

Business Bay

AED 4,000 – AED 4,500

Senior

Balanced Score Training Center is seeking a motivated and customer-oriented Admissions & Student Services Executive to join its professional education team in Dubai. This is an excellent opportunity for individuals who are passionate about education, student engagement and delivering exceptional customer service in a dynamic training environment. Since its establishment in 1996, Balanced Score Training Center has been one of the Middle East's recognised professional training providers, offering internationally accredited courses in leadership, project management, finance, human resources, engineering, IT, artificial intelligence, cybersecurity and business management to corporate clients and individual professionals. As an Admissions & Student Services Executive, you will serve as the first point of contact for prospective students, corporate clients and training participants. Your role is to guide learners throughout their educational journey, from initial course enquiries and registration to successful course completion and certification. You will play an important role in ensuring every student receives a professional, efficient and supportive learning experience. Your primary responsibility will be responding to enquiries received through telephone calls, email, WhatsApp, social media and the company's website. You will provide detailed information about available courses, certification programmes, training schedules, tuition fees, learning formats and admission requirements. Understanding each student's professional goals will help you recommend the most suitable training programme for their career development. Daily responsibilities include processing student registrations, verifying application documents, preparing admission records, coordinating payment confirmations and maintaining accurate student databases. You will ensure every applicant completes the admission process smoothly while complying with the centre's administrative procedures. You will work closely with instructors, training coordinators and corporate account managers to organise classroom sessions, virtual training programmes and customised corporate workshops. Before every course begins, you will confirm participant attendance, distribute joining instructions, prepare training materials and ensure classrooms or online learning platforms are fully ready. Student satisfaction is one of the centre's highest priorities. Throughout each training programme, you will assist participants with scheduling enquiries, attendance records, examination arrangements, certification requests and general administrative support. You will also collect student feedback after every programme to help improve future training services. The role requires strong organisational skills because multiple training programmes may operate simultaneously across different industries and countries. You must be able to manage competing priorities while maintaining excellent attention to detail and delivering outstanding customer service. Candidates should possess a Bachelor's degree in Business Administration, Education, Marketing, Human Resources or a related discipline. Previous experience in admissions, education consultancy, customer service, training administration or student affairs will be considered a significant advantage. Excellent communication skills in English are essential because you will interact with professionals from different industries and nationalities. Arabic language skills will be considered an additional advantage but are not mandatory. Candidates should demonstrate confidence, professionalism and the ability to communicate clearly both verbally and in writing. Strong computer skills are required, including proficiency in Microsoft Office applications such as Excel, Word, Outlook and PowerPoint. Experience using CRM systems, Learning Management Systems (LMS), student information systems or online training platforms will strengthen your application. Balanced Score Training Center encourages continuous professional development and provides employees with opportunities to expand their knowledge through exposure to internationally recognised training programmes and experienced instructors. Employees work in a collaborative environment where innovation, teamwork and customer satisfaction remain central to the organisation's success. Successful Admissions & Student Services Executives may progress into positions such as Senior Admissions Executive, Student Services Manager, Corporate Training Coordinator, Business Development Executive, Learning & Development Consultant or Training Operations Manager . The role provides valuable experience within Dubai's rapidly growing education and professional training sector. If you enjoy helping people achieve their career goals, building strong customer relationships and working in a professional learning environment, this is an excellent opportunity to develop your career with one of the Middle East's established training organisations.