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Hospitality & Travel roles curated for Dubai Job Zone.

We are looking for a Patient Experience Executive to improve patient satisfaction and support service excellence across healthcare facilities. Responsibilities include monitoring patient feedback, assisting with service recovery, coordinating patient engagement initiatives, and helping healthcare teams deliver outstanding patient care experiences.
Healthcare
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We are seeking a Healthcare Customer Service Executive to assist patients, answer enquiries, provide information about medical services, and ensure exceptional customer support. The ideal candidate should possess excellent communication skills, patience, and the ability to work effectively in a healthcare environment.
Healthcare
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We are recruiting a Hotel Quality Assurance Coordinator to help maintain service excellence and operational standards. Duties include conducting inspections, monitoring guest feedback, supporting compliance audits, preparing quality reports, and assisting departments in implementing service improvement initiatives. Candidates should have strong analytical skills and a passion for hospitality excellence.
Customer Service
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We are hiring a Hotel Operations Coordinator to assist various departments in ensuring efficient daily hotel operations. Duties include coordinating departmental activities, preparing operational reports, monitoring service standards, supporting management teams, and helping maintain a seamless guest experience. Candidates should have strong administrative skills and the ability to work in a dynamic hospitality environment.
Customer Service
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A leading hotel in the UAE is looking for a professional and customer-focused Guest Experience Executive to ensure every guest enjoys an exceptional stay. The successful candidate will act as the primary point of contact for guests, handling enquiries, resolving concerns, and delivering personalised hospitality services that exceed expectations. This role is ideal for individuals who are passionate about customer service, hotel operations, guest satisfaction, and luxury hospitality standards. The Guest Experience Executive works closely with the Front Office, Housekeeping, Food & Beverage, and Concierge teams to create memorable experiences for guests. Key Responsibilities Welcome guests warmly and ensure a smooth arrival and departure experience. Assist guests with enquiries, requests, and special arrangements. Handle guest feedback and resolve complaints professionally and promptly. Maintain high guest satisfaction scores and service quality standards. Coordinate with hotel departments to fulfil guest requirements. Support VIP guest arrivals and personalised hospitality services. Monitor online reviews and help improve guest experience strategies. Maintain accurate guest records and preferences in hotel management systems. Promote hotel facilities, services, and special offers to guests. Ensure compliance with hotel policies and international hospitality standards. Requirements Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field. Previous experience in hotels, resorts, guest relations, or customer service is preferred. Excellent communication and interpersonal skills. Strong problem-solving and conflict-resolution abilities. Proficiency in hotel management software and Microsoft Office. Ability to work flexible shifts, weekends, and public holidays. Fluent English communication skills; additional languages are an advantage.
Hotel & Hospitality
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A renowned hotel is hiring an Executive Lounge Attendant to provide personalised service to premium guests. Duties include welcoming visitors, serving refreshments, maintaining lounge standards, assisting with guest requests, and ensuring a high-quality hospitality experience. Candidates should possess excellent communication skills and a strong customer-focused mindset.
Hotel & Hospitality
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