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Kempinski Hotel Mall of the Emirates is seeking a passionate and organised Learning & Development Coordinator to join its Human Resources team in Dubai. This is an exceptional opportunity for hospitality professionals who are enthusiastic about employee development, training programmes and talent management. As one of Dubai's most prestigious five-star luxury hotels, Kempinski Hotel Mall of the Emirates is internationally recognised for its elegant accommodation, award-winning restaurants, premium wellness facilities and direct access to the iconic Mall of the Emirates. The hotel is part of Kempinski Hotels , Europe's oldest luxury hotel group with a global presence spanning luxury destinations across Europe, the Middle East, Africa and Asia. As a Learning & Development Coordinator, you will support the planning, coordination and delivery of employee training programmes that strengthen service excellence and professional growth across the hotel. You will work closely with department heads, managers and the Human Resources team to ensure every employee receives the training and development opportunities needed to maintain Kempinski's internationally recognised luxury hospitality standards. Your primary responsibility will be organising onboarding programmes for new employees, scheduling mandatory training sessions and coordinating professional development workshops across all hotel departments. You will maintain training calendars, prepare learning materials and ensure every training programme is delivered efficiently and according to company standards. The successful candidate will assist in identifying training needs by analysing departmental performance, employee feedback and operational requirements. You will work alongside department managers to develop customised learning plans that improve technical skills, leadership capabilities and customer service excellence. Daily responsibilities include maintaining employee training records, updating learning management systems, coordinating external trainers, preparing attendance reports and tracking mandatory certification requirements. You will also organise leadership programmes, service excellence workshops, compliance training and health & safety sessions for hotel employees. The role requires close collaboration with operational departments including Front Office, Housekeeping, Food & Beverage, Engineering, Finance, Sales & Marketing and Spa Operations. You will ensure training activities align with departmental objectives while supporting the hotel's long-term talent development strategy. You will also assist with employee engagement initiatives, recognition programmes and internal career development activities. Supporting performance appraisal processes, succession planning and leadership development programmes will form an important part of your responsibilities. Candidates should possess a Bachelor's degree in Human Resources, Hospitality Management, Business Administration, Education or a related discipline. Previous experience in Learning & Development, Human Resources, Training Administration or Hotel Operations within a luxury hospitality environment will be considered a strong advantage. Excellent organisational and communication skills are essential because you will interact with employees at every level of the organisation. The ability to coordinate multiple training programmes simultaneously while maintaining accuracy and professionalism is critical to success in this position. Strong computer skills are expected, including proficiency in Microsoft Office applications, Learning Management Systems (LMS), HR Information Systems (HRIS) and digital training platforms. Experience preparing training presentations, reports and employee development documentation will strengthen your application. Candidates should demonstrate outstanding interpersonal skills, attention to detail and a genuine passion for helping people develop professionally. A positive attitude, proactive mindset and commitment to continuous improvement are essential qualities for this role. Kempinski Hotels provides employees with world-class learning opportunities through the Kempinski Talent Development Programme , international leadership training, luxury hospitality certifications and internal career mobility across its global portfolio. Employees work alongside experienced hospitality professionals while gaining exposure to internationally recognised luxury service standards. Successful Learning & Development Coordinators may progress into positions such as Learning & Development Executive, Human Resources Officer, Assistant Learning & Development Manager, Learning & Development Manager, Talent Development Manager or Human Resources Manager . High-performing employees are encouraged to build long-term international careers within the Kempinski Hotels network through continuous professional development and internal promotion opportunities. If you are passionate about employee development, luxury hospitality and helping people achieve their full potential, this is an outstanding opportunity to join one of Dubai's most prestigious five-star hotels and build a rewarding career with Kempinski Hotels.
Construction
View JobNovotel Suites Dubai Mall of the Emirates is looking for a highly analytical and detail-oriented Revenue Analyst to join its commercial team in Dubai. This is an exciting opportunity for hospitality professionals who are passionate about hotel revenue management, pricing strategy and business performance. Operated under the globally recognised Accor Group , Novotel Suites Dubai Mall of the Emirates welcomes business travellers, families and tourists from around the world while delivering exceptional hospitality and modern suite-style accommodation in one of Dubai's busiest tourism districts. As a Revenue Analyst, you will play a key role in maximising hotel revenue by analysing market trends, monitoring booking patterns and implementing pricing strategies that improve occupancy and profitability. You will work closely with the Revenue Manager, Sales Department, Reservations Team and Front Office to ensure the hotel achieves its financial objectives while maintaining competitive room rates. Your primary responsibility will be analysing daily booking activity, occupancy forecasts, competitor pricing and market demand to support strategic revenue decisions. You will monitor room inventory across multiple distribution channels, identify booking trends and recommend pricing adjustments that optimise RevPAR (Revenue Per Available Room), ADR (Average Daily Rate) and overall hotel performance. The successful candidate will prepare daily, weekly and monthly revenue reports, providing valuable insights into occupancy levels, market performance and business opportunities. You will analyse historical data, seasonal demand and customer behaviour to forecast future business and support commercial planning. Daily responsibilities include monitoring online travel agencies (OTAs), global distribution systems (GDS), direct booking channels and corporate agreements to ensure room rates remain competitive. You will coordinate closely with the Reservations Team to manage room availability, restrictions, promotions and package offers while ensuring pricing accuracy across all booking platforms. The role also requires collaboration with the Sales and Marketing teams to evaluate promotional campaigns, corporate contracts and special event pricing. You will help identify opportunities to increase revenue during high-demand periods while supporting occupancy during quieter seasons through targeted pricing strategies. You will regularly perform competitor analysis by reviewing hotel rates, occupancy trends and market positioning within the Mall of the Emirates area. Your findings will support management in making informed commercial decisions that strengthen the hotel's competitive advantage. Candidates should possess a Bachelor's degree in Hospitality Management, Business Administration, Finance, Economics or a related discipline. Previous experience in revenue management, hotel reservations, financial analysis or hospitality operations will be considered a strong advantage. Excellent analytical skills and advanced knowledge of Microsoft Excel are essential. Experience using Opera PMS , IDeaS Revenue Management System , Duetto , EzRMS , Power BI or similar hotel revenue management software will significantly strengthen your application. Candidates should demonstrate strong numerical ability, commercial awareness and attention to detail. The ability to interpret complex data, identify business trends and present recommendations clearly to senior management is essential for success in this role. Excellent communication skills in English are required because you will collaborate with multiple hotel departments and international colleagues. Knowledge of additional languages will be considered an advantage. As part of the Accor Group , Novotel Suites Dubai Mall of the Emirates offers employees exceptional career development opportunities through structured learning programmes, international mobility, leadership training and internal promotion pathways. Team members also enjoy attractive employee benefits, discounted accommodation across Accor hotels worldwide and exposure to global hospitality best practices. Successful Revenue Analysts may progress into positions such as Senior Revenue Analyst, Revenue Manager, Cluster Revenue Manager, Director of Revenue Management, Commercial Manager or Director of Commercial Strategy . Accor actively supports internal career growth and encourages talented professionals to build long-term careers across its international hotel portfolio. If you have a passion for data analysis, hospitality finance and commercial strategy, and you want to contribute to the success of one of Dubai's leading hotel brands, this is an outstanding opportunity to join the team at Novotel Suites Dubai Mall of the Emirates.
Construction
View Jobibis Mall of the Emirates Dubai is seeking an enthusiastic and experienced Food & Beverage Supervisor to join its hospitality team in Dubai. This is an exciting opportunity for hospitality professionals who are passionate about restaurant operations, guest satisfaction and team leadership. Located just a short walk from the iconic Mall of the Emirates, ibis Mall of the Emirates Dubai is part of the globally recognised Accor Group , welcoming thousands of business and leisure travellers every year with comfortable accommodation and exceptional dining experiences. As a Food & Beverage Supervisor, you will oversee the daily operations of the hotel's restaurant, café and food service outlets while ensuring guests receive outstanding dining experiences that reflect Accor's international hospitality standards. You will supervise restaurant staff, coordinate service operations and support the Food & Beverage Manager in maintaining operational excellence. Your primary responsibility will be ensuring smooth restaurant operations during breakfast, lunch and dinner services. You will organise daily staff assignments, monitor table service, supervise buffet presentations and ensure guests receive prompt, friendly and professional service throughout their dining experience. The successful candidate will lead and motivate restaurant associates by providing operational guidance, coaching and continuous support. You will conduct daily shift briefings, monitor employee performance and assist with training new team members to maintain high hospitality standards. Daily responsibilities include welcoming guests, handling restaurant reservations, resolving customer complaints professionally and ensuring tables are prepared according to hotel service standards. You will monitor food quality, beverage presentation and cleanliness while ensuring all service procedures comply with Accor's operational guidelines. You will work closely with chefs, kitchen staff and housekeeping teams to coordinate meal service efficiently. Communication between departments is essential to ensure timely food delivery, guest satisfaction and smooth restaurant operations during busy service periods. Inventory control will also form part of your responsibilities. You will monitor stock levels, coordinate supply requests, minimise food waste and assist with inventory counts. Maintaining proper storage procedures and supporting cost-control initiatives will contribute to improved operational efficiency. The role requires strict compliance with food safety, hygiene and HACCP standards. You will regularly inspect dining areas, buffet stations, food preparation procedures and staff hygiene practices to ensure the restaurant operates according to UAE health regulations and international hospitality standards. Candidates should possess a Diploma or Bachelor's degree in Hospitality Management, Hotel Management, Food & Beverage Management or a related discipline. Previous experience as a Restaurant Supervisor, Food & Beverage Team Leader, Senior Waiter or Restaurant Captain within an international hotel or restaurant will be considered a significant advantage. Experience using restaurant Point of Sale (POS) systems, inventory management software and hotel Property Management Systems (PMS) will strengthen your application. Strong knowledge of restaurant operations, guest service procedures and food safety regulations is highly desirable. Excellent communication skills in English are essential because the hotel serves guests from around the world. Additional language skills such as Arabic, French, German, Russian, Hindi or Mandarin will be considered an advantage and support better communication with international visitors. The ideal candidate should demonstrate strong leadership, excellent organisational abilities and outstanding customer service skills. You should remain calm under pressure, solve operational challenges quickly and inspire your team to consistently deliver memorable dining experiences. As part of the Accor Group , ibis Mall of the Emirates Dubai provides employees with excellent career development opportunities through structured training programmes, international learning platforms and internal promotion pathways. Team members also enjoy attractive employee benefits, hotel discounts across Accor properties worldwide and opportunities to work within one of the hospitality industry's most respected global brands. Successful Food & Beverage Supervisors may progress into positions such as Assistant Restaurant Manager, Restaurant Manager, Food & Beverage Manager, Banquet Operations Manager, Hotel Operations Manager or Director of Food & Beverage . Accor strongly supports internal career progression and encourages employees to develop long-term careers across its global hospitality network. If you are passionate about hospitality, enjoy leading restaurant teams and want to build a rewarding career with one of the world's leading hotel brands, this is an excellent opportunity to join ibis Mall of the Emirates Dubai.
Hotel & Hospitality
View JobFlora Al Barsha Hotel at The Mall is seeking a passionate and customer-oriented Guest Experience Executive to join its hospitality team in Dubai. This is an excellent opportunity for hospitality professionals who enjoy creating memorable guest experiences and delivering world-class customer service. Conveniently located near the Mall of the Emirates, Flora Al Barsha Hotel is a premium four-star property offering elegant accommodation, fine dining, wellness facilities and personalised hospitality for business and leisure travellers. The hotel is part of the well-established Flora Hospitality group, which has been serving guests across Dubai for more than two decades. ( florahospitality.com ) As a Guest Experience Executive, you will be responsible for ensuring every guest enjoys a comfortable, personalised and memorable stay. You will serve as the primary point of contact for guest enquiries, special requests and service recovery, working proactively to exceed guest expectations while maintaining the hotel's reputation for exceptional hospitality. Your primary responsibility will be welcoming guests upon arrival, assisting with VIP check-ins, coordinating special room arrangements and ensuring every guest receives personalised attention throughout their stay. You will introduce hotel facilities, restaurants, wellness services and nearby attractions while providing recommendations that enhance each guest's overall experience. The successful candidate will regularly interact with guests to understand their preferences, respond to enquiries and resolve concerns professionally. Whether handling special celebrations, business travel requirements or family accommodation requests, you will ensure every interaction reflects Flora Hospitality's commitment to outstanding customer care. Daily responsibilities include monitoring guest feedback, responding to online reviews, coordinating welcome amenities, arranging airport transfers, organising special occasion decorations and following up on service requests. You will maintain detailed guest profiles to support personalised hospitality and encourage repeat visits. You will work closely with Front Office, Housekeeping, Food & Beverage, Concierge, Engineering and Reservations departments to ensure smooth communication and timely completion of guest requests. Effective coordination between departments is essential to maintaining consistently high guest satisfaction scores. The role also involves supporting loyalty programme members, managing guest recognition initiatives and assisting management with customer satisfaction reporting. You will identify opportunities to improve service quality and contribute ideas that enhance the hotel's guest experience strategy. Candidates should possess a Bachelor's degree or Diploma in Hospitality Management, Hotel Administration, Tourism or a related discipline. Previous experience in guest relations, front office operations, concierge services or luxury hospitality will be considered a significant advantage. Excellent communication skills in English are essential because the hotel welcomes international guests from around the world. Knowledge of Arabic, Russian, German, French, Hindi or additional international languages will strengthen your application and improve guest communication. Candidates should demonstrate outstanding interpersonal skills, emotional intelligence and the ability to remain calm while managing challenging guest situations. A professional appearance, positive attitude and genuine passion for hospitality are essential qualities for success in this position. Experience using Opera Property Management System (Opera PMS) , hotel CRM platforms and Microsoft Office applications will be considered highly beneficial. Knowledge of luxury hotel service standards and guest engagement techniques will also provide a competitive advantage. Flora Hospitality offers employees a supportive working environment focused on continuous learning, service excellence and professional development. Team members receive structured hospitality training, leadership development opportunities and exposure to international guest service standards while working within one of Dubai's respected hotel groups. The company operates multiple hotels and hotel apartments across Dubai and is recognised for its commitment to quality hospitality and employee growth. ( florahospitality.com ) Successful Guest Experience Executives may progress into positions such as Senior Guest Relations Executive, Guest Experience Manager, Front Office Supervisor, Assistant Front Office Manager, Front Office Manager or Hotel Operations Manager . High-performing employees are encouraged to build long-term careers through internal promotion and continuous professional development. If you are passionate about creating exceptional guest experiences, delivering personalised hospitality and building a rewarding career in Dubai's luxury hotel industry, this is an excellent opportunity to join the professional team at Flora Al Barsha Hotel at The Mall.
Customer Service
View JobNovotel Suites Dubai Mall of the Emirates is seeking a detail-oriented and customer-focused Reservations Executive to join its hospitality team in Dubai. This is an exciting opportunity for professionals who enjoy assisting guests, managing hotel reservations and delivering exceptional customer service within an internationally recognised hotel brand. Operated under the globally renowned Accor Group , Novotel Suites Dubai Mall of the Emirates offers spacious suite-style accommodation, modern facilities and premium hospitality services for business travellers, families and tourists visiting Dubai. ( careers.accor.com ) As a Reservations Executive, you will play an essential role in maximising room occupancy while providing guests with a seamless booking experience. You will manage individual and group reservations, respond to booking enquiries and ensure all reservations are processed accurately and efficiently. Your contribution will directly support the hotel's revenue objectives while maintaining high levels of guest satisfaction. Your primary responsibility will be handling reservation requests received through telephone calls, email, the hotel's website, online travel agencies and global distribution systems. You will provide accurate information regarding room categories, suite options, rates, promotions, hotel facilities and special packages while helping guests select accommodation that best meets their needs. The successful candidate will enter reservation details into the hotel's Property Management System (PMS), verify guest information, update booking modifications and ensure reservation records remain accurate at all times. You will also monitor room availability, manage overbooking situations when necessary and coordinate closely with the Front Office and Revenue Management teams to maximise occupancy. Daily responsibilities include confirming reservations, sending booking confirmations, processing cancellations, handling amendments, preparing arrival reports and maintaining communication with guests before arrival. You will also coordinate special requests such as airport transfers, early check-in, late check-out, connecting rooms and VIP guest arrangements. Working closely with the Sales, Front Office, Housekeeping and Revenue departments, you will ensure guest preferences and booking requirements are communicated effectively before arrival. Maintaining smooth interdepartmental communication is essential for delivering exceptional guest experiences. Candidates should possess a Diploma or Bachelor's degree in Hospitality Management, Tourism, Hotel Administration or a related discipline. Previous experience in hotel reservations, front office operations, customer service or hospitality administration will be considered a significant advantage. Experience using Opera PMS , Accor reservation systems, Global Distribution Systems (GDS), Channel Managers or similar hotel booking software will strengthen your application. Strong computer skills, including Microsoft Office applications and email communication, are also required. Excellent communication skills in English are essential because you will interact with guests from around the world. Knowledge of Arabic, French, Russian, German, Chinese or additional international languages will be considered an advantage. The ideal candidate should demonstrate strong organisational abilities, excellent attention to detail and the ability to manage multiple reservations simultaneously while maintaining accuracy under pressure. A professional telephone manner, positive attitude and commitment to outstanding customer service are key qualities for success in this role. As part of the Accor Group , Novotel Suites Dubai Mall of the Emirates offers employees outstanding career development opportunities, structured hospitality training, employee recognition programmes, international mobility and attractive staff benefits. Team members also enjoy discounted accommodation and dining privileges across thousands of Accor hotels worldwide while working within one of the hospitality industry's most respected international brands. ( group.accor.com ) Successful Reservations Executives may progress into positions such as Senior Reservations Executive, Reservations Supervisor, Revenue Executive, Front Office Supervisor, Revenue Manager, Front Office Manager or Hotel Operations Manager . The company actively supports employee development through continuous learning, leadership training and internal promotion opportunities. If you enjoy helping guests plan memorable stays, delivering exceptional customer service and building a long-term hospitality career with an internationally recognised hotel group, this is an excellent opportunity to join Novotel Suites Dubai Mall of the Emirates.
Human Resources
View Jobibis Mall of the Emirates Dubai is looking for a friendly, professional and customer-focused Front Office Receptionist to join its hospitality team in Dubai. This is an excellent opportunity for individuals who are passionate about guest service, hotel operations and creating memorable hospitality experiences. Located within walking distance of the famous Mall of the Emirates, the hotel is part of Accor , one of the world's largest hospitality groups, welcoming both business and leisure travellers from around the globe. ( careers.accor.com ) As a Front Office Receptionist, you will be the first point of contact for guests arriving at the hotel. Your role is to create a positive first impression by providing warm welcomes, efficient check-in and check-out services and professional assistance throughout every guest's stay. You will ensure all interactions reflect Accor's high standards of hospitality, professionalism and customer care. Your primary responsibility will be managing daily front desk operations, including processing reservations, verifying guest information, assigning rooms, issuing room keys and explaining hotel facilities and services. You will answer telephone calls, respond to email enquiries and assist guests with bookings, transportation arrangements and local travel information. The successful candidate will maintain accurate guest records using the hotel's Property Management System (PMS), process payments securely and ensure all billing transactions are completed accurately. You will also coordinate with housekeeping, engineering and food & beverage departments to ensure guest requests are fulfilled promptly and efficiently. Guest satisfaction is at the heart of this role. You will listen carefully to guest concerns, resolve complaints professionally and escalate complex issues to supervisors whenever necessary. Every guest interaction should demonstrate courtesy, patience and a genuine commitment to delivering exceptional service. Daily responsibilities include monitoring room availability, handling walk-in guests, managing early arrivals and late departures, updating reservation information and ensuring smooth communication between departments. You will also assist with VIP arrivals, loyalty programme members and special accommodation requests to ensure personalised guest experiences. The role requires flexibility because front office operations function 24 hours a day. You may work morning, evening, night, weekends or public holiday shifts depending on operational requirements. Candidates should possess a Diploma or Bachelor's degree in Hospitality Management, Tourism, Hotel Administration or a related discipline. Previous experience as a Receptionist, Front Desk Agent, Guest Service Agent or Customer Service Executive within a hotel environment will be considered an advantage. Experience using hotel property management systems such as Opera PMS, FOLS or similar reservation software is highly desirable. Good knowledge of Microsoft Office applications and basic computer skills will also support success in this position. Excellent communication skills in English are essential because the hotel serves international travellers from diverse cultural backgrounds. Additional languages such as Arabic, French, German, Russian, Spanish or Mandarin will be considered an advantage. ibis Mall of the Emirates Dubai, as part of the Accor Group, provides employees with outstanding learning opportunities, international career mobility and continuous professional development. Team members benefit from structured training programmes, employee discounts across Accor hotels worldwide, recognition programmes and opportunities to work within one of the hospitality industry's most respected global brands. ( group.accor.com ) Successful Front Office Receptionists may progress into positions such as Senior Receptionist, Front Office Supervisor, Guest Relations Executive, Assistant Front Office Manager, Front Office Manager or Hotel Operations Manager . Employees who demonstrate leadership potential may also explore career opportunities across Accor's global hotel portfolio. If you enjoy meeting people from different cultures, providing outstanding customer service and building a rewarding career in international hospitality, this is an excellent opportunity to join the professional team at ibis Mall of the Emirates Dubai.
Customer Service
View JobThe Closet Valet is seeking a professional, reliable and customer-focused Driver to join its growing operations team in Dubai. This role is ideal for candidates who enjoy driving, interacting with clients and delivering exceptional service while representing a premium luxury brand. The Closet Valet specialises in luxury wardrobe management, garment storage and fashion concierge services for individuals who expect outstanding care for their clothing and accessories. As a Driver, you will play an essential role in ensuring clients' garments, shoes, handbags and other valuable fashion items are collected, transported and delivered safely and professionally. This position requires more than simply driving. You will be one of the first people clients meet, making you an important representative of The Closet Valet. Every interaction should reflect professionalism, punctuality, discretion and excellent customer service. You will collect wardrobe items from clients' homes, carefully load and secure garments for transport, complete scheduled deliveries and maintain accurate collection and delivery records. The successful candidate should have an excellent understanding of Dubai's road network and be comfortable using GPS navigation systems to optimise delivery routes. Time management is extremely important, as collections and deliveries must be completed according to scheduled appointments while maintaining the highest standards of customer satisfaction. Drivers are responsible for inspecting the assigned company vehicle before each shift, ensuring it remains clean, presentable and roadworthy at all times. Any maintenance concerns or mechanical issues should be reported immediately to the operations team to avoid service interruptions. As many wardrobe items include designer clothing, luxury handbags, premium footwear and delicate fabrics, careful handling is essential. You will receive training on proper garment handling procedures to ensure every item arrives in perfect condition. Maintaining confidentiality regarding clients and their belongings is also a key responsibility of this role. Daily responsibilities include collecting wardrobe items from residential and commercial locations, loading garments carefully into the company vehicle, delivering items to The Closet Valet's storage facility, returning cleaned or stored items to customers and obtaining delivery confirmations where required. Drivers may occasionally assist warehouse staff with unloading, organising or preparing customer orders during quieter periods. Excellent communication skills are highly valued because you will regularly interact with customers, warehouse staff and operations coordinators. Being courteous, well-groomed and solution-oriented helps create a positive customer experience and strengthens the company's premium reputation. Candidates should possess a valid UAE driving licence with a clean driving record and previous professional driving experience within the UAE. Familiarity with Dubai neighbourhoods, residential communities and commercial districts will be considered an advantage. Previous experience in luxury retail, courier services, hospitality, logistics or premium delivery operations is beneficial but not essential. The Closet Valet offers a supportive working environment where employees are encouraged to develop professionally while delivering exceptional customer service. Successful candidates can gain valuable experience in luxury logistics, client relationship management and premium concierge operations. High-performing employees may progress into senior driving, fleet coordination, logistics supervision or operations management roles as the company continues expanding. The ideal candidate is punctual, trustworthy, physically fit, organised and committed to maintaining the highest standards of professionalism. If you enjoy working independently, meeting new people and representing a respected luxury lifestyle company, this opportunity offers an excellent long-term career within Dubai's growing premium service industry.
Driving & Transportation
View JobTach is seeking a proactive and customer-focused Customer Success Specialist to join its team in Jeddah, Saudi Arabia. The successful candidate will play a key role in building strong relationships with clients, ensuring customer satisfaction and supporting long-term business growth. This position is ideal for individuals who enjoy working with customers, solving problems and helping organisations maximise the value of products and services. The Customer Success Specialist will be responsible for onboarding new clients, responding to customer enquiries and providing ongoing support throughout the customer journey. The role involves understanding client needs, identifying opportunities for improvement and ensuring a positive customer experience. Candidates will work closely with sales, operations and product teams to address customer concerns and deliver effective solutions. Responsibilities include monitoring customer accounts, maintaining accurate records, preparing reports, conducting follow-up meetings and supporting customer retention initiatives. The successful applicant will help strengthen client relationships while contributing to company growth and customer loyalty. Applicants should possess excellent communication and interpersonal skills, strong problem-solving abilities and a professional approach to customer service. Previous experience in customer support, account management, client relations or customer success will be beneficial. Proficiency in CRM systems, Microsoft Office and digital communication tools is preferred. The ideal candidate should be organised, detail-oriented and capable of managing multiple customer accounts simultaneously. A positive attitude, teamwork skills and the ability to work in a fast-paced environment are essential for success in this role. Tach offers a supportive workplace culture, competitive compensation and opportunities for professional development. Employees will gain valuable experience working with diverse clients while developing expertise in customer relationship management and business operations. This opportunity is suitable for motivated professionals looking to build a rewarding career in customer success, client engagement and business development within a growing organisation.
Customer Service
View JobA rapidly expanding delivery and logistics company in the UAE is seeking motivated and reliable Delivery Riders to join its growing team. With the continued rise of online shopping, food delivery services, and e-commerce platforms, this role offers an excellent opportunity for individuals looking to build a stable career in one of the UAE's fastest-growing industries. The successful candidate will be responsible for collecting orders from restaurants, warehouses, retail outlets, and distribution centres before delivering them safely and efficiently to customers. You will ensure timely deliveries, maintain accurate delivery records, handle customer interactions professionally, and follow all road safety regulations during daily operations. Key responsibilities include planning efficient delivery routes, verifying order details, using mobile delivery applications, collecting payments when required, and maintaining communication with dispatch teams. Riders are also expected to ensure the cleanliness and basic maintenance of their assigned motorcycles while reporting any operational issues promptly. Candidates should possess strong time-management skills, a customer-focused attitude, and the ability to work effectively under pressure. Previous experience in food delivery, courier services, e-commerce logistics, parcel delivery, or transportation services will be beneficial but is not always required. Companies often provide training to help riders understand delivery procedures, customer service standards, and technology platforms used in daily operations. The role offers excellent earning potential through salaries, incentives, performance bonuses, and overtime opportunities. As the UAE's e-commerce and food delivery sectors continue to grow, experienced delivery riders may progress into supervisory, dispatch, fleet management, or logistics coordination positions. This is an ideal opportunity for hardworking individuals seeking immediate employment, flexible work opportunities, and long-term career growth within the UAE logistics and delivery industry.
Delivery Services
View JobA leading shopping mall in the UAE is seeking a Customer Experience Executive to help create memorable experiences for thousands of visitors every week. This role is ideal for candidates who enjoy interacting with people, solving problems, and maintaining high service standards in a fast-paced retail environment. The successful candidate will welcome visitors, provide information about stores, promotions, events, and facilities, and assist shoppers with enquiries. You will also support customer feedback initiatives, coordinate with retailers, and help resolve concerns professionally and efficiently. The position requires strong communication skills, a positive attitude, and the ability to remain calm during busy periods. You will work closely with mall management, security teams, housekeeping staff, and retail outlets to ensure customers receive exceptional service. Responsibilities include handling visitor requests, supporting special events, maintaining information desks, assisting with loyalty programmes, and promoting a positive shopping environment. Candidates should have excellent interpersonal skills, customer service experience, and a professional appearance. Experience in retail, hospitality, tourism, or customer support will be advantageous. Training will be provided to help you understand mall operations, customer engagement strategies, and visitor service standards. This opportunity offers career growth within one of the UAE's most dynamic industries. If you enjoy helping people and creating outstanding customer experiences, this role could be an excellent next step in your career.
Customer Service
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