Apply by Jul 31

Full-timeRemote

Crypto Customer Success Executive

Bitumax

Business Bay

AED 2,000 – AED 3,000

Junior

Bitumax is seeking a talented and customer-focused Crypto Customer Success Executive to join its growing digital asset and blockchain operations team in Dubai. This role is ideal for individuals who are passionate about cryptocurrency, fintech innovation, customer engagement, and helping users navigate the rapidly evolving world of digital finance. The successful candidate will be responsible for managing client relationships, providing exceptional customer support, and ensuring users receive a seamless experience across the company's cryptocurrency trading and digital asset services. As a Customer Success Executive, you will act as a trusted point of contact for clients while helping them understand platform features, account processes, and available services. Daily responsibilities include responding to customer enquiries through email, live chat, social media, and telephone channels, assisting users with account verification processes, supporting onboarding activities, resolving account-related issues, and maintaining accurate customer records within CRM systems. The role also involves educating users about platform functionality, security best practices, and available trading tools while ensuring compliance with company policies and regulatory requirements. You will collaborate with operations, compliance, marketing, product development, and technical support teams to deliver an outstanding customer experience. The position requires excellent communication skills, strong problem-solving abilities, and the ability to manage multiple customer interactions in a fast-paced environment. Candidates should possess strong English communication skills, while additional languages such as Arabic, Hindi, Urdu, or Russian will be considered advantageous. Previous experience in customer service, fintech, online trading, banking, cryptocurrency platforms, financial technology, account management, or client support will be highly beneficial. The ideal applicant should have experience using CRM software, customer support platforms, Microsoft Office applications, and digital communication tools. A basic understanding of blockchain technology, cryptocurrency trading, digital wallets, Bitcoin, Ethereum, and crypto exchanges will be an added advantage. Bitumax offers a modern work environment, ongoing professional training, career advancement opportunities, and exposure to one of the fastest-growing industries in the world. Employees who demonstrate strong performance may progress into senior customer success, account management, operations, compliance, or business development positions. This is an excellent opportunity for ambitious professionals seeking to build a long-term career in cryptocurrency, blockchain technology, and financial innovation while working with a dynamic and international team in Dubai.

Apply by Jul 31

Full-timeRemote

E-Commerce Customer Support Executive

Keto Real Shop

Nad Al Sheba

AED 2,500 – AED 3,500

Senior

Keto Real Shop is seeking a customer-focused and detail-oriented E-Commerce Customer Support Executive to join its growing team in Dubai. Keto Real is a UAE-based keto lifestyle brand that offers low-carb snacks, sugar-free chocolates, protein products, and wellness-focused food products to customers across the UAE. The company operates through online sales channels and retail locations while serving a growing health-conscious customer base. The successful candidate will be responsible for delivering exceptional customer support across multiple communication channels, including email, WhatsApp, social media, website chat, and telephone enquiries. You will assist customers with product information, order tracking, delivery updates, payment enquiries, returns, and general support requests while ensuring a positive customer experience. Daily responsibilities include responding to customer enquiries, processing online orders, coordinating with logistics partners, monitoring order fulfilment, maintaining customer records, handling complaints professionally, and assisting customers in selecting suitable products based on their requirements. You will also support promotional campaigns, loyalty programmes, and seasonal sales initiatives. The role requires close collaboration with the sales, operations, marketing, and fulfilment teams to ensure smooth order processing and customer satisfaction. Candidates should possess strong communication skills, excellent problem-solving abilities, and a customer-first mindset. Previous experience in e-commerce, customer service, online retail, food and beverage, health products, or consumer goods will be highly advantageous. The ideal candidate should be comfortable using CRM systems, order management platforms, Microsoft Office applications, and digital communication tools. Attention to detail, professionalism, and the ability to manage multiple customer interactions efficiently are essential for success in this role. As Keto Real continues expanding its online presence and product portfolio, this position offers excellent opportunities for career growth within the rapidly growing health food and e-commerce sectors. Employees who demonstrate strong performance may progress into senior customer service, operations, account management, or e-commerce leadership positions. This is an excellent opportunity for individuals who enjoy helping customers, working in a digital business environment, and contributing to the success of a fast-growing UAE wellness brand.

Apply by Jul 14

Full-timeRemote

Customer Service Officer

Central Bank of the United Arab Emirates

Abu Dhabi

AED 2,500 – AED 3,500

Junior

First Capital Islamic Bank is looking for a dedicated and service-oriented Customer Service Officer to join its dynamic banking team in Dubai. This role is perfect for individuals who are passionate about helping customers, solving banking-related queries, and delivering a superior customer experience in a professional financial environment. As a Customer Service Officer, you will be responsible for assisting customers with account services, banking products, card-related requests, digital banking support, and general financial inquiries. You will act as a key link between the bank and its customers, ensuring every interaction reflects professionalism, efficiency, and trust. The ideal candidate should have excellent communication skills, a positive attitude, and a strong understanding of customer relationship management. You will help customers open accounts, update personal information, process service requests, and guide them on various banking solutions. The role also involves promoting banking products and identifying opportunities to enhance customer satisfaction and retention. Key Responsibilities Welcome customers and provide professional banking assistance. Handle inquiries related to savings accounts, current accounts, debit cards, and online banking. Assist customers with account opening and documentation procedures. Process customer requests, complaints, and service-related issues. Promote banking products including personal loans, credit cards, and investment solutions. Support digital banking registrations and mobile banking services. Maintain accurate customer records and transaction documentation. Ensure compliance with banking regulations and internal policies. Coordinate with different departments to resolve customer concerns efficiently. Contribute to branch sales and customer satisfaction targets. Requirements Bachelor’s degree or diploma in Business, Finance, Banking, or a related field. Previous experience in banking customer service, financial services, or hospitality is preferred. Strong communication and interpersonal skills. Excellent problem-solving and customer-handling abilities. Knowledge of retail banking products and services. Proficiency in Microsoft Office and banking software applications.

Apply by Jul 15

Full-timeRemote

BankTeller

Central Bank of the United Arab Emirates

Abu Dhabi

AED 2,500 – AED 3,500

Entry

Emirates Trust Bank PJSC is seeking a professional and customer-focused Bank Teller to join our growing retail banking team in Dubai. This opportunity is ideal for candidates who enjoy working with customers, handling financial transactions, and delivering exceptional banking services in a fast-paced environment. As a Bank Teller, you will serve as the first point of contact for customers visiting the branch. You will be responsible for processing deposits, withdrawals, fund transfers, account payments, cheque transactions, and other daily banking activities while maintaining high levels of accuracy and compliance with banking regulations. The successful candidate should possess strong communication skills, excellent numerical ability, and a commitment to providing outstanding customer service. You will assist customers with banking inquiries, promote relevant banking products, and ensure all transactions are completed securely and efficiently. Key Responsibilities Process cash deposits, withdrawals, and account transfers accurately. Handle cheque deposits, drafts, and payment transactions. Verify customer identities and ensure compliance with banking procedures. Assist customers with account-related inquiries and banking services. Promote savings accounts, credit cards, personal loans, and other banking products. Balance cash drawers and reconcile daily transactions. Maintain accurate transaction records and documentation. Follow anti-money laundering (AML) and banking compliance requirements. Resolve customer concerns professionally and efficiently. Support branch operations and contribute to customer satisfaction goals. Requirements High school diploma, bachelor's degree, or equivalent qualification. Previous experience in banking, finance, cashiering, or customer service is preferred. Strong mathematical and cash-handling skills. Excellent communication and interpersonal abilities. Knowledge of banking operations and financial services. Proficiency in Microsoft Office and banking software systems. Ability to work under pressure while maintaining accuracy. Professional appearance and customer-oriented attitude. Benefits Competitive tax-free salary. Performance-based incentives. Medical insurance coverage. Annual leave and public holiday benefits. Professional banking training and career development. Opportunities for promotion within the banking sector. Friendly and supportive work environment. This Bank Teller position offers an excellent opportunity for individuals looking to build a long-term career in the UAE banking industry while gaining valuable experience in retail banking, customer relationship management, cash operations, financial services, and branch banking operations. High-performing candidates will have opportunities to advance into customer advisory, relationship management, and branch leadership roles.

Apply by Jul 14

Full-timeRemote

Accounting Clerk

TACH

(Sharg Zone) - Aslata

AED 2,500 – AED 3,000

Entry

Crowe UAE is looking for a detail-oriented and organised Accounting Clerk to support daily accounting and finance operations. The successful candidate will assist with financial record-keeping, invoice processing, data entry, account reconciliations, and administrative accounting tasks while ensuring accuracy and compliance with company policies. This position is ideal for individuals seeking to build a long-term career in accounting, bookkeeping, finance administration, and auditing within a professional corporate environment. Key Responsibilities Maintain and update financial records and accounting databases. Process invoices, receipts, and payment transactions. Assist with accounts payable and accounts receivable activities. Perform data entry and verify financial information accuracy. Support bank reconciliations and ledger maintenance. Organise accounting documents and filing systems. Assist in preparing financial reports and statements. Coordinate with finance team members on daily accounting tasks. Support internal audits and compliance reviews. Ensure confidentiality of financial and business information. Requirements Bachelor's degree or Diploma in Accounting, Finance, Commerce, or a related field. Previous accounting, bookkeeping, or administrative experience preferred. Strong numerical and analytical skills. Proficiency in Microsoft Excel and accounting software. Excellent attention to detail and organisational abilities. Ability to manage multiple tasks efficiently. Good communication and teamwork skills. Benefits Competitive tax-free salary package. Medical insurance coverage. Annual paid leave and air ticket allowance. Professional training and career development opportunities. Exposure to accounting and auditing operations. Friendly and professional work environment.

Apply by Jul 14

Full-timeRemote

Accounts Receivable Officer

Al Fardan Investments Limited

'Asharij

AED 1,500 – AED 2,500

Entry

Deloitte Middle East is seeking a highly organised and analytical Accounts Receivable Officer to join its finance team in Dubai. The successful candidate will be responsible for managing customer invoices, monitoring outstanding payments, maintaining accurate financial records, and supporting the company’s revenue collection processes. This role is ideal for finance professionals who have strong attention to detail and are looking to grow their career in accounting, credit control, and financial operations. Key Responsibilities Generate and issue customer invoices accurately and on time. Monitor outstanding accounts and follow up on overdue payments. Maintain accounts receivable ledgers and financial records. Reconcile customer accounts and resolve billing discrepancies. Prepare collection reports and ageing analysis. Coordinate with clients regarding payment schedules and account balances. Support month-end closing and financial reporting activities. Ensure compliance with accounting policies and financial procedures. Assist auditors with accounts receivable documentation. Maintain confidentiality of financial information. Requirements Bachelor's degree in Accounting, Finance, Commerce, or a related field. Previous experience in accounts receivable, billing, or finance operations preferred. Strong knowledge of accounting principles and credit control procedures. Proficiency in Microsoft Excel and accounting software. Excellent numerical and analytical skills. Strong communication and customer service abilities. Ability to manage deadlines and multiple priorities. Benefits Competitive tax-free salary. Medical insurance coverage. Annual leave and return air ticket. Professional development and finance training programmes. Career advancement opportunities. Collaborative and professional work environment.

Apply by Jul 31

Full-timeRemote

Hotel Sales Coordinator

Jonrad Hotel

Al Muteena

AED 1,500 – AED 2,000

Entry

The Hotel Sales Coordinator will support the sales team by managing client communications, preparing proposals, and coordinating business development activities. Responsibilities include maintaining customer records, arranging meetings, assisting with contracts, and supporting marketing campaigns. Candidates should possess strong administrative and communication skills with a customer-focused approach.