Training Coordinator

Balanced Score Training Center is seeking a highly organised and customer-focused Training Coordinator to join its growing team in Dubai. This is an excellent opportunity for professionals who are passionate about learning and development, training administration and delivering exceptional customer service within a professional education environment. Established in 1996, the centre provides management, leadership, finance, engineering, IT, HR and professional development programmes to individuals and organisations across the Gulf region and internationally.

As a Training Coordinator, you will play a vital role in ensuring the successful planning, organisation and delivery of professional training programmes. You will work closely with trainers, corporate clients, participants and internal departments to coordinate every stage of the training process, from course registration to post-training evaluation.

Your primary responsibility will be managing training schedules, confirming participant registrations and ensuring all course materials are prepared before each programme begins. You will coordinate classroom sessions, online courses and customised corporate training programmes while maintaining the highest standards of service and professionalism.

The successful candidate will communicate with clients regarding course schedules, venue details, payment confirmations and training requirements. You will respond promptly to enquiries via telephone, email and online communication platforms while providing accurate information about available courses and training services.

Daily responsibilities include preparing training documentation, maintaining participant records, issuing attendance certificates, coordinating with instructors, arranging training venues and ensuring all learning resources are available before sessions commence. You will also monitor attendance, collect participant feedback and prepare training reports for management.

The role requires excellent organisational skills because multiple training programmes may run simultaneously across different locations and online platforms. You will maintain accurate training calendars, update internal databases and ensure all administrative processes are completed efficiently and accurately.

You will work closely with the sales and business development teams by supporting corporate training proposals, preparing quotations and assisting with client onboarding. Building positive relationships with government organisations, private companies and individual learners will contribute significantly to business growth and customer satisfaction.

Candidates should possess a Bachelor's degree in Business Administration, Human Resources, Education, Management or a related discipline. Previous experience in training coordination, education administration, learning and development or customer service will be considered an advantage.

Strong computer skills are essential, including proficiency in Microsoft Office applications such as Word, Excel, PowerPoint and Outlook. Experience using CRM software, Learning Management Systems (LMS) or training management platforms will be beneficial.

Excellent communication skills in English are required, while Arabic language skills will be considered an additional advantage. The successful candidate should be professional, well organised, detail-oriented and capable of managing multiple priorities in a fast-paced environment.

Balanced Score Training Center values continuous learning, professional excellence and customer satisfaction. Employees work in a collaborative environment that encourages innovation, knowledge sharing and personal development while supporting organisations through high-quality training and consulting services. The centre offers classroom, online and customised in-house training programmes across numerous professional disciplines.

The company provides opportunities for career development through ongoing learning, practical experience and exposure to international training projects. High-performing Training Coordinators may progress into positions such as Senior Training Coordinator, Learning and Development Specialist, Corporate Training Consultant, Training Operations Manager, Client Relationship Manager or Business Development Manager.

If you enjoy organising events, supporting professional learning and delivering outstanding customer experiences, this is an excellent opportunity to build your career with one of Dubai's established professional training providers.