BankTeller

Emirates Trust Bank PJSC is seeking a professional and customer-focused Bank Teller to join our growing retail banking team in Dubai. This opportunity is ideal for candidates who enjoy working with customers, handling financial transactions, and delivering exceptional banking services in a fast-paced environment.

As a Bank Teller, you will serve as the first point of contact for customers visiting the branch. You will be responsible for processing deposits, withdrawals, fund transfers, account payments, cheque transactions, and other daily banking activities while maintaining high levels of accuracy and compliance with banking regulations.

The successful candidate should possess strong communication skills, excellent numerical ability, and a commitment to providing outstanding customer service. You will assist customers with banking inquiries, promote relevant banking products, and ensure all transactions are completed securely and efficiently.

Key Responsibilities

• Process cash deposits, withdrawals, and account transfers accurately.

• Handle cheque deposits, drafts, and payment transactions.

• Verify customer identities and ensure compliance with banking procedures.

• Assist customers with account-related inquiries and banking services.

• Promote savings accounts, credit cards, personal loans, and other banking products.

• Balance cash drawers and reconcile daily transactions.

• Maintain accurate transaction records and documentation.

• Follow anti-money laundering (AML) and banking compliance requirements.

• Resolve customer concerns professionally and efficiently.

• Support branch operations and contribute to customer satisfaction goals.

Requirements

• High school diploma, bachelor's degree, or equivalent qualification.

• Previous experience in banking, finance, cashiering, or customer service is preferred.

• Strong mathematical and cash-handling skills.

• Excellent communication and interpersonal abilities.

• Knowledge of banking operations and financial services.

• Proficiency in Microsoft Office and banking software systems.

• Ability to work under pressure while maintaining accuracy.

• Professional appearance and customer-oriented attitude.

Benefits

• Competitive tax-free salary.

• Performance-based incentives.

• Medical insurance coverage.

• Annual leave and public holiday benefits.

• Professional banking training and career development.

• Opportunities for promotion within the banking sector.

• Friendly and supportive work environment.

This Bank Teller position offers an excellent opportunity for individuals looking to build a long-term career in the UAE banking industry while gaining valuable experience in retail banking, customer relationship management, cash operations, financial services, and branch banking operations. High-performing candidates will have opportunities to advance into customer advisory, relationship management, and branch leadership roles.