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Customer Success & Support roles curated for Dubai Job Zone.

Balanced Score Training Center is looking for a highly organised and motivated Training Coordinator to join its professional education team in Muscat, Oman. This role is ideal for candidates who are passionate about learning and development, professional training programmes and educational administration. The successful candidate will play a key role in coordinating training courses, supporting instructors and ensuring a high-quality learning experience for participants. The Training Coordinator will be responsible for planning and scheduling training sessions, managing course registrations and communicating with students, trainers and corporate clients. The role involves preparing training materials, coordinating classroom and online learning activities and ensuring that all training programmes are delivered efficiently and professionally. Candidates will work closely with management and instructors to support the successful delivery of workshops, certification programmes and professional development courses. Key responsibilities include maintaining training records, monitoring attendance, preparing course reports and assisting with programme evaluations. The successful applicant will coordinate training logistics, manage participant enquiries and support marketing initiatives designed to increase enrolment in training programmes. Strong administrative and communication skills are essential for this position. Applicants should possess a Bachelor's degree or diploma in Business Administration, Education, Human Resources, Training Management or a related field. Previous experience in training coordination, educational administration, customer service or event management will be considered an advantage. Familiarity with learning management systems, Microsoft Office applications and online training platforms is highly desirable. The ideal candidate should demonstrate excellent organisational abilities, attention to detail and the capacity to manage multiple tasks simultaneously. Strong interpersonal skills, professionalism and a customer-focused approach are important qualities for success in this role. Candidates should be comfortable working in a fast-paced educational environment while maintaining high service standards. Balanced Score Training Center offers a supportive workplace culture, opportunities for professional development and valuable exposure to corporate training and educational services. Employees gain experience working with industry experts, training professionals and learners from various sectors while contributing to workforce development initiatives. This position is ideal for individuals seeking a rewarding career in training administration, learning and development and educational operations. If you are passionate about supporting professional growth and delivering exceptional training experiences, this opportunity could be an excellent next step in your career.
Customer Service
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Almotahida Education Group is seeking a professional and organised Human Resources Officer to join its team in Kuwait City, Kuwait. This opportunity is ideal for HR professionals who are passionate about employee development, recruitment and supporting educational excellence. The successful candidate will play an important role in managing human resources operations across the organisation while helping create a productive and positive workplace environment. The Human Resources Officer will be responsible for coordinating recruitment activities, screening candidates, scheduling interviews and supporting onboarding processes for new employees. The role involves maintaining employee records, monitoring attendance, assisting with performance management and ensuring compliance with company policies and labour regulations. Candidates will work closely with school leadership teams, department managers and administrative staff to support workforce planning and organisational development initiatives. Key responsibilities include preparing employment documentation, managing HR databases, handling employee enquiries and assisting with training and professional development programmes. The successful applicant will support payroll coordination, leave management and employee engagement activities while helping maintain accurate HR records and reporting systems. Applicants should hold a Bachelor's degree in Human Resources, Business Administration, Management or a related field. Previous experience in human resources, recruitment, administration or employee relations is preferred. Knowledge of HR policies, employment regulations and modern recruitment practices will be considered advantageous. The ideal candidate should possess strong communication, organisational and interpersonal skills. Attention to detail, confidentiality and the ability to manage multiple responsibilities are essential for success in this position. Proficiency in Microsoft Office applications and HR management systems is highly desirable. Almotahida Education Group offers a supportive professional environment, competitive compensation and opportunities for career advancement within the education sector. Employees benefit from working alongside experienced educators and administrative professionals while contributing to the development of high-quality educational services. This position is suitable for motivated HR professionals seeking long-term growth in recruitment, employee relations and human resources management within a respected education organisation.
Customer Service
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EnergeTech Trading DMCC is looking for a highly organised and results-driven Procurement Executive to join its operations team in Dubai, United Arab Emirates. This opportunity is ideal for professionals with experience in procurement, supply chain management and vendor coordination who are looking to build a successful career within the trading and energy sector. The successful candidate will support purchasing activities, supplier management and inventory planning while ensuring cost-effective procurement processes. The Procurement Executive will be responsible for sourcing products, obtaining quotations, negotiating with suppliers and managing purchase orders. The role requires maintaining strong relationships with vendors, evaluating supplier performance and ensuring timely delivery of goods and materials. Candidates will work closely with logistics, finance and operations teams to support business requirements and maintain efficient supply chain operations. Key responsibilities include preparing procurement documentation, monitoring inventory levels, analysing purchasing trends and identifying opportunities to reduce costs while maintaining quality standards. The successful applicant will assist in contract administration, supplier selection and market research activities to ensure the organisation remains competitive within the industry. Applicants should possess a Bachelor's degree in Supply Chain Management, Business Administration, Logistics or a related field. Previous experience in procurement, purchasing, trading or supply chain operations is preferred. Strong negotiation skills, commercial awareness and knowledge of procurement best practices will be highly beneficial. The ideal candidate should demonstrate excellent communication skills, attention to detail and the ability to manage multiple procurement activities simultaneously. Proficiency in Microsoft Office applications, ERP systems and procurement software will be considered an advantage. Candidates should be capable of working in a fast-paced environment while maintaining accuracy and professionalism. EnergeTech Trading DMCC offers a dynamic workplace, competitive compensation package and opportunities for professional growth within the trading and energy industries. Employees gain valuable exposure to international suppliers, procurement strategies and commercial operations while working alongside experienced industry professionals. This position is ideal for motivated procurement professionals seeking long-term career development in supply chain management, vendor relations and trading operations within a respected organisation.
Accounting & Auditing
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Tach is seeking a proactive and customer-focused Customer Success Specialist to join its team in Jeddah, Saudi Arabia. The successful candidate will play a key role in building strong relationships with clients, ensuring customer satisfaction and supporting long-term business growth. This position is ideal for individuals who enjoy working with customers, solving problems and helping organisations maximise the value of products and services. The Customer Success Specialist will be responsible for onboarding new clients, responding to customer enquiries and providing ongoing support throughout the customer journey. The role involves understanding client needs, identifying opportunities for improvement and ensuring a positive customer experience. Candidates will work closely with sales, operations and product teams to address customer concerns and deliver effective solutions. Responsibilities include monitoring customer accounts, maintaining accurate records, preparing reports, conducting follow-up meetings and supporting customer retention initiatives. The successful applicant will help strengthen client relationships while contributing to company growth and customer loyalty. Applicants should possess excellent communication and interpersonal skills, strong problem-solving abilities and a professional approach to customer service. Previous experience in customer support, account management, client relations or customer success will be beneficial. Proficiency in CRM systems, Microsoft Office and digital communication tools is preferred. The ideal candidate should be organised, detail-oriented and capable of managing multiple customer accounts simultaneously. A positive attitude, teamwork skills and the ability to work in a fast-paced environment are essential for success in this role. Tach offers a supportive workplace culture, competitive compensation and opportunities for professional development. Employees will gain valuable experience working with diverse clients while developing expertise in customer relationship management and business operations. This opportunity is suitable for motivated professionals looking to build a rewarding career in customer success, client engagement and business development within a growing organisation.
Customer Service
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PK Dance Studio Dubai is looking for a passionate and energetic Dance Instructor to join its growing team in Dubai, United Arab Emirates. The successful candidate will be responsible for teaching dance classes to students of different ages and skill levels while creating a fun, engaging and professional learning environment. This position is ideal for individuals who are enthusiastic about dance, fitness and helping students develop confidence, coordination and performance skills. The Dance Instructor will plan and deliver structured dance lessons, demonstrate techniques, monitor student progress and prepare participants for performances, competitions and studio events. Candidates should be comfortable teaching individual students as well as group classes. Experience in contemporary, Bollywood, hip-hop, freestyle, Latin or other popular dance styles will be considered an advantage. Applicants should possess strong communication skills, a positive attitude and the ability to motivate students. Previous experience as a dance teacher, choreographer or professional performer is preferred. The ideal candidate should be creative, reliable and committed to maintaining high teaching standards while ensuring student safety during classes and rehearsals. PK Dance Studio Dubai offers a vibrant workplace, opportunities for professional growth and the chance to work within Dubai's dynamic performing arts community. This role is suitable for talented dance professionals seeking to build a rewarding career in dance education and entertainment while inspiring students to achieve their full potential.
Beauty & Wellness
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Tadbeer Excellence Center is seeking a professional and customer-oriented Customer Service Executive to join its growing team in Dubai. This is an excellent opportunity for candidates who enjoy working with people, providing administrative support, and helping clients navigate domestic worker recruitment, visa processing, and government-related services. The role offers exposure to one of the UAE's most important service sectors while providing excellent opportunities for career growth and professional development. The successful candidate will serve as the primary point of contact for customers visiting the centre or contacting the company through telephone, email, WhatsApp, and online channels. You will assist clients with enquiries regarding domestic worker recruitment, employment contracts, visa applications, renewals, cancellations, onboarding procedures, and related services. Daily responsibilities include welcoming customers, explaining service packages, processing applications, verifying documentation, updating customer records, coordinating appointments, preparing reports, and ensuring all customer requests are handled efficiently. The role also requires maintaining accurate records within company systems, following service procedures, and ensuring compliance with UAE labour regulations and company policies. You will work closely with recruitment specialists, operations teams, government liaison officers, visa processing departments, and management teams to ensure customers receive timely and professional support. The position requires excellent communication skills, patience, problem-solving abilities, and a commitment to delivering outstanding customer experiences. Candidates should possess strong verbal and written communication skills in English. Knowledge of Arabic, Hindi, Urdu, Tagalog, or other commonly spoken languages in the UAE will be considered an advantage. Previous experience in customer service, front desk operations, administrative support, visa services, government relations, HR support, recruitment, or hospitality will be highly beneficial. The ideal candidate should be comfortable using Microsoft Office applications, CRM software, email communication systems, and customer management platforms. Strong organisational skills, attention to detail, and the ability to handle multiple customer requests simultaneously are essential. Tadbeer Excellence Center offers a professional working environment, ongoing training opportunities, career progression pathways, and exposure to government-related service operations. Employees who demonstrate excellent performance and leadership potential may progress into supervisory, operations management, customer relations, or business development roles. This is an excellent opportunity for individuals seeking a stable and rewarding career in customer service and administrative operations within one of the UAE's most recognised service industries.
Customer Service
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Magic Planet, one of the UAE's leading family entertainment destinations, is seeking an energetic and customer-focused Guest Experience Associate to join its growing team. As part of a brand that operates award-winning family entertainment centres across the UAE and the wider region, the successful candidate will help create memorable experiences for children, families, and visitors of all ages. The selected candidate will be responsible for welcoming guests, assisting visitors with arcade games and attractions, explaining promotions and loyalty programmes, processing customer transactions, and ensuring all entertainment areas remain clean, safe, and operational. You will play a vital role in delivering exceptional customer service while helping guests enjoy a fun and engaging experience. Daily responsibilities include assisting customers with game cards and attraction access, supporting birthday parties and special events, monitoring attractions, answering visitor enquiries, handling redemption prizes, maintaining cleanliness standards, and reporting technical issues to supervisors. The role requires a positive attitude, excellent communication skills, and a genuine passion for customer service. You will work closely with operations teams, supervisors, technicians, and guest service personnel to ensure smooth daily operations. Candidates should be comfortable interacting with children and families while maintaining high standards of safety and professionalism. Previous experience in customer service, retail, hospitality, entertainment venues, amusement centres, cinemas, family attractions, or recreation facilities will be advantageous. Magic Planet is part of the wider leisure and entertainment portfolio associated with Majid Al Futtaim and has built a reputation as one of the region's most recognised family entertainment brands. The company offers arcade games, rides, attractions, and entertainment experiences across multiple locations. The ideal candidate should possess strong interpersonal skills, the ability to work flexible shifts, and a customer-first mindset. Employees who demonstrate leadership potential and strong performance may have opportunities to progress into supervisory, operations, and management roles. Career development and customer service training are important parts of the organisation's culture. If you enjoy working in a lively environment and creating unforgettable experiences for guests, this role offers an exciting opportunity to build a rewarding career within the UAE's entertainment and leisure industry.
Customer Service
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Cha Payom is looking for an energetic and customer-focused Bubble Tea Barista to join its growing beverage team in the UAE. This is an exciting opportunity for individuals who enjoy preparing premium drinks, interacting with customers, and working in a fast-paced food and beverage environment. The successful candidate will play an important role in delivering high-quality service while maintaining the brand's reputation for exceptional beverages and customer satisfaction. The selected candidate will be responsible for preparing bubble tea, milk tea, fruit tea, smoothies, and speciality beverages according to company recipes and quality standards. Daily duties include taking customer orders, operating POS systems, handling cash and card transactions, preparing ingredients, maintaining beverage stations, monitoring stock levels, and ensuring cleanliness throughout the work area. You will also assist customers with menu recommendations, answer product-related questions, and support promotional campaigns and seasonal beverage launches. Attention to detail is essential, as consistency in beverage preparation directly impacts customer satisfaction and brand loyalty. Candidates should possess excellent communication skills, a positive attitude, and the ability to work efficiently during busy periods. Previous experience in cafés, bubble tea shops, juice bars, restaurants, coffee shops, or customer service environments will be advantageous but is not always required. Full training will be provided for suitable candidates. This role offers excellent opportunities for career growth within the food and beverage industry. Employees who demonstrate strong performance, leadership potential, and customer service excellence may progress into supervisory and management positions as the business expands. If you are passionate about hospitality, enjoy engaging with customers, and want to build a successful career with a recognised beverage brand, this opportunity could be the perfect fit.
Customer Service
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Address Hotels + Resorts is seeking a passionate and service-driven Guest Relations Officer to deliver exceptional hospitality experiences for guests staying at one of Dubai’s premier luxury hotels. The successful candidate will serve as a key contact point for guests, ensuring their needs are met and their expectations exceeded throughout their stay. The ideal candidate will possess excellent communication skills, a professional appearance, and a strong commitment to customer satisfaction. This position offers an exciting opportunity to work in a world-class hospitality environment while contributing to guest loyalty and hotel reputation. Key Responsibilities Welcome guests and provide personalised hospitality services. Assist VIP guests and coordinate special requests. Handle guest enquiries, feedback, and service recovery situations. Build positive relationships with guests to enhance satisfaction. Coordinate with Front Office, Housekeeping, Concierge, and F&B teams. Monitor guest preferences and maintain accurate guest profiles. Resolve complaints professionally and efficiently. Promote hotel facilities, dining venues, and guest services. Support guest engagement and loyalty programmes. Ensure compliance with luxury hospitality standards. Requirements Diploma or Bachelor's degree in Hospitality Management, Tourism, or a related field. Previous experience in guest relations, customer service, or hotel operations preferred. Excellent interpersonal and communication skills. Strong problem-solving and conflict-resolution abilities. Ability to work flexible shifts, including weekends and holidays. Professional grooming and presentation. Fluency in English; additional languages are an advantage. Benefits Competitive tax-free salary. Accommodation and transportation allowance. Medical insurance. Annual paid leave and return air ticket. Career advancement opportunities. Employee discounts and hotel benefits.
Customer Service
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Millennium Place Marina is hiring a detail-oriented Hotel Reservation Executive to support its growing reservations team in Dubai. The successful candidate will be responsible for handling room bookings, managing reservation requests, assisting guests with accommodation enquiries, and ensuring maximum room occupancy through efficient reservation management. The ideal applicant should have excellent communication skills, strong attention to detail, and the ability to provide outstanding customer service. This role is essential in helping the hotel maintain high occupancy rates while delivering a seamless booking experience for guests. Key Responsibilities Handle hotel room reservations through phone, email, and online booking platforms. Assist guests with booking enquiries, pricing information, and room availability. Process new reservations, modifications, and cancellations accurately. Maintain up-to-date reservation records within hotel management systems. Coordinate with Front Office and Housekeeping departments regarding room status. Monitor room inventory and support revenue optimisation efforts. Provide information about hotel facilities, services, and promotions. Resolve booking-related issues professionally and efficiently. Prepare reservation reports and occupancy updates. Ensure compliance with hotel reservation policies and procedures. Requirements Diploma or Bachelor's degree in Hospitality Management, Tourism, or Business Administration. Previous experience in hotel reservations or guest services preferred. Strong customer service and communication skills. Knowledge of Opera PMS or similar hotel reservation software is an advantage. Excellent organisational and administrative abilities. Ability to work in a fast-paced hospitality environment. Fluent English communication skills.
Hotel & Hospitality
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A luxury hotel is seeking a Recreation Attendant to assist guests using recreational facilities such as swimming pools, fitness centres, and leisure areas. Responsibilities include monitoring facilities, supporting guest activities, maintaining safety standards, and ensuring a welcoming environment for visitors.
Customer Service
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A growing hotel group is looking for an Events Sales Coordinator to support conference, wedding, and corporate event bookings. Responsibilities include managing enquiries, preparing proposals, coordinating with clients, supporting sales activities, and ensuring successful event planning from enquiry to execution.
Accounting & Auditing
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