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Keekan Network
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RSM UAE is seeking a detail-oriented Payroll Assistant to support payroll and finance operations in Dubai. The successful candidate will assist with salary processing, timesheet verification, payroll reporting, employee records management, and compliance with UAE labour regulations. This role is ideal for candidates looking to build expertise in payroll administration, finance operations, compensation management, and accounting support within a professional corporate environment. Key Responsibilities Assist in preparing and processing monthly payroll accurately and on time. Verify employee attendance, leave records, and overtime calculations. Maintain payroll records and employee compensation data. Support WPS (Wages Protection System) payroll processing. Prepare payroll reports and salary summaries. Coordinate with HR regarding employee records and payroll updates. Ensure compliance with UAE labour laws and company policies. Resolve payroll-related enquiries from employees. Assist with payroll audits and financial documentation. Maintain confidentiality of payroll and employee information. Requirements Bachelor's degree in Accounting, Finance, Human Resources, or a related field. Previous payroll, finance, or accounting experience preferred. Knowledge of payroll processing and UAE labour regulations. Strong Microsoft Excel and data management skills. Excellent numerical and analytical abilities. High level of accuracy and attention to detail. Strong communication and organisational skills. Benefits Competitive tax-free salary. Medical insurance coverage. Annual leave and air ticket allowance. Professional payroll and finance training. Career growth opportunities. Supportive and professional work environment.
Facilities Management
View JobCrowe UAE is looking for a detail-oriented and organised Accounting Clerk to support daily accounting and finance operations. The successful candidate will assist with financial record-keeping, invoice processing, data entry, account reconciliations, and administrative accounting tasks while ensuring accuracy and compliance with company policies. This position is ideal for individuals seeking to build a long-term career in accounting, bookkeeping, finance administration, and auditing within a professional corporate environment. Key Responsibilities Maintain and update financial records and accounting databases. Process invoices, receipts, and payment transactions. Assist with accounts payable and accounts receivable activities. Perform data entry and verify financial information accuracy. Support bank reconciliations and ledger maintenance. Organise accounting documents and filing systems. Assist in preparing financial reports and statements. Coordinate with finance team members on daily accounting tasks. Support internal audits and compliance reviews. Ensure confidentiality of financial and business information. Requirements Bachelor's degree or Diploma in Accounting, Finance, Commerce, or a related field. Previous accounting, bookkeeping, or administrative experience preferred. Strong numerical and analytical skills. Proficiency in Microsoft Excel and accounting software. Excellent attention to detail and organisational abilities. Ability to manage multiple tasks efficiently. Good communication and teamwork skills. Benefits Competitive tax-free salary package. Medical insurance coverage. Annual paid leave and air ticket allowance. Professional training and career development opportunities. Exposure to accounting and auditing operations. Friendly and professional work environment.
Banking & Finance
View JobWe are seeking a professional, customer-focused, and enthusiastic Guest Relations Officer to join our hospitality team. The ideal candidate will be responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest concerns, and maintaining the highest standards of customer satisfaction. As a Guest Relations Officer, you will serve as the primary point of contact for guests, ensuring their needs are met throughout their stay while promoting a welcoming and positive environment. Key Responsibilities Guest Experience & Customer Service Welcome guests warmly and provide a professional first impression of the hotel. Assist guests with check-in, check-out, and general inquiries. Ensure all guests receive exceptional service throughout their stay. Build strong relationships with guests to enhance customer satisfaction and loyalty. Anticipate guest needs and provide personalized assistance whenever possible. Guest Relations Management Handle guest requests, complaints, and feedback in a professional and timely manner. Resolve issues efficiently to ensure a positive guest experience. Follow up with guests to ensure concerns have been addressed satisfactorily. Monitor guest satisfaction levels and recommend service improvements. Communication & Coordination Coordinate with housekeeping, front office, food and beverage, maintenance, and other departments to fulfill guest requirements. Communicate special guest requests and VIP arrangements to relevant departments. Maintain effective communication between guests and hotel management. Administrative Responsibilities Maintain accurate guest records and service reports. Assist with guest feedback surveys and customer satisfaction reports. Prepare daily activity reports and document guest interactions. Ensure compliance with hotel policies and service standards. Hospitality & Brand Representation Promote hotel facilities, services, dining options, and special offers. Assist in creating memorable guest experiences that encourage repeat business. Represent the hotel brand professionally at all times. Support hotel events, VIP visits, and guest engagement initiatives. Requirements & Qualifications Diploma or Bachelor's Degree in Hospitality Management, Tourism, Business Administration, or a related field. Previous experience in Guest Relations, Front Office, Customer Service, Hotel Reception, or Hospitality Operations. Excellent communication and interpersonal skills. Strong problem-solving and conflict-resolution abilities. Fluency in English; additional languages such as Arabic, Russian, French, or German are an advantage. Professional appearance and customer-oriented attitude. Ability to work flexible shifts, including weekends and public holidays. Strong organizational and multitasking skills. Core Competencies Guest Relations Management Customer Service Excellence Hospitality Operations Complaint Resolution Front Office Support Communication Skills Guest Satisfaction Relationship Building Problem Solving Hotel Service Standards
Career opportunity
View JobWe are seeking a proactive, customer-focused, and detail-oriented Customer Service Executive to join our growing team. This role plays a critical part in ensuring exceptional customer experiences while supporting operational efficiency, transaction monitoring, and compliance standards within a fast-paced fintech and digital assets environment. The ideal candidate will possess strong communication skills, excellent problem-solving abilities, and the capacity to manage customer interactions professionally while maintaining accuracy, security, and regulatory compliance. Key Responsibilities Customer Support & Client Assistance Provide professional and timely support to customers through live chat, email, ticketing systems, and other communication channels. Respond to customer inquiries with clear, accurate, and solution-oriented communication. Assist customers with account-related issues, onboarding processes, verification requirements, and platform navigation. Deliver exceptional customer experiences while maintaining high service standards. Account & Transaction Support Support customers with account registration, Know Your Customer (KYC) verification, deposits, withdrawals, and transaction-related inquiries. Investigate and resolve customer concerns related to payments, account activity, and operational processes. Monitor customer requests and ensure timely resolution in accordance with service level agreements (SLAs). Risk, Compliance & Escalation Management Identify suspicious activities, potential fraud risks, and compliance-related concerns. Escalate complex customer issues, regulatory matters, and risk-related cases to the appropriate departments. Ensure adherence to internal policies, compliance requirements, and operational procedures. Maintain accurate records of customer interactions, investigations, and case resolutions. Operational Excellence Prioritize multiple customer requests effectively in a high-volume support environment. Maintain productivity targets, response times, and quality standards. Collaborate with internal teams, including operations, compliance, risk management, and technical support, to resolve customer issues efficiently. Contribute to continuous improvement initiatives aimed at enhancing customer satisfaction and operational performance. Requirements & Qualifications Education Bachelor’s Degree in Business Administration, Finance, Information Technology, Communications, or a related field is preferred. Experience 1–3 years of experience in Customer Service, Customer Support, Client Relations, or Help Desk roles. Previous experience within Fintech, Cryptocurrency, Digital Assets, Financial Services, Banking, or Payment Solutions is highly desirable. Experience working in fast-paced, high-volume customer support environments. Skills & Technical Knowledge Excellent verbal and written communication skills in English. Arabic language proficiency will be considered a strong advantage. Strong understanding of customer service best practices and customer relationship management. Basic knowledge of Cryptocurrency, Blockchain, Digital Assets, KYC, AML, and financial compliance procedures. Experience using CRM systems, ticketing platforms, and customer support software. Strong multitasking and organizational abilities. Core Competencies Customer Service Excellence Problem Solving & Critical Thinking Risk Awareness & Compliance Attention to Detail Time Management & Prioritization Professional Communication Team Collaboration Decision-Making & Accountability Conflict Resolution Customer Relationship Management Personal Attributes Calm and composed under pressure. Strong analytical and logical thinking skills. High level of ownership and accountability. Ability to work independently and make sound decisions. Commitment to delivering exceptional customer experiences while maintaining compliance and operational standards.
Career opportunity
View JobWe are seeking a highly motivated and experienced Mall Management & Commercial Leasing Executive to oversee the day-to-day operations of our community shopping mall while driving leasing activities across our commercial property portfolio. This role combines operational management, tenant relations, leasing strategy, and financial oversight to maximize occupancy rates, enhance tenant satisfaction, and improve overall asset performance. The ideal candidate will possess strong leadership, communication, and negotiation skills, along with a solid understanding of the UAE commercial real estate market, mall operations, and property management best practices. Key Responsibilities Mall Operations & Facilities Management Oversee the daily operations of the shopping mall, ensuring smooth functioning of security, housekeeping, maintenance, and facility management services. Implement and monitor operational policies, procedures, and compliance standards in accordance with RERA regulations, Dubai Municipality requirements, and industry best practices. Coordinate maintenance schedules and facility improvement initiatives to ensure a safe, attractive, and customer-friendly environment. Plan and execute mall events, promotional campaigns, seasonal activities, and community engagement programs to increase footfall and enhance customer experience. Monitor service providers and contractors to ensure high-quality service delivery and operational efficiency. Tenant Relations & Occupancy Management Develop and maintain strong relationships with tenants, retailers, and commercial occupants. Monitor tenant performance, operational compliance, and lease obligations. Manage tenant onboarding processes, fit-out coordination, handovers, and operational support. Address tenant concerns, resolve disputes, and maintain a positive leasing environment. Coordinate lease renewals, rental collections, and occupancy retention strategies. Evaluate tenant mix and recommend improvements to maximize revenue and customer engagement. Commercial Leasing & Business Development Identify and pursue new leasing opportunities to achieve occupancy and revenue targets. Generate qualified leads through networking, property marketing, digital platforms, and market outreach initiatives. Conduct property viewings and presentations for prospective tenants. Negotiate commercial lease agreements and manage the complete leasing lifecycle from inquiry to contract execution. Prepare property marketing materials, leasing proposals, and promotional campaigns. Monitor market trends, competitor activities, and rental benchmarks to support leasing strategies. Maintain and optimize listings across commercial property portals and marketing platforms. Financial & Performance Management Prepare annual budgets, financial forecasts, and operational reports. Monitor key revenue streams, including rental income, service charges, common area maintenance fees, advertising revenue, and promotional income. Analyze property performance metrics and provide actionable recommendations to improve profitability. Ensure cost-effective operations while maintaining high service standards and tenant satisfaction. Prepare management reports highlighting occupancy levels, leasing performance, revenue growth, and operational efficiency. Requirements & Qualifications Bachelor’s Degree in Business Administration, Real Estate, Property Management, Facilities Management, or a related field. 4–6 years of experience in Mall Management, Commercial Property Leasing, Retail Property Management, or Commercial Real Estate, preferably within the UAE. Strong knowledge of UAE real estate regulations, including RERA guidelines and Dubai Municipality requirements. Proven experience in tenant relations, lease negotiations, occupancy management, and commercial property operations. Excellent communication, stakeholder management, and relationship-building skills. Strong financial analysis, budgeting, forecasting, and reporting capabilities. Proficiency in Microsoft Excel, reporting tools, property management software, and CRM systems. Ability to manage multiple priorities in a fast-paced commercial environment. RERA Broker Certification will be considered an advantage. Knowledge of Dubai’s commercial property market and leasing trends is highly desirable. Core Competencies Mall Operations Management Commercial Property Leasing Tenant Relationship Management Retail Property Management Contract Negotiation Revenue Optimization Facilities Management Budgeting & Financial Reporting Business Development Stakeholder Engagement Property Marketing UAE Real Estate Regulations
Career opportunity
View JobWe are seeking a motivated, professional, and customer-oriented Female Marketing & Customer Care Executive to join our reputable healthcare clinic in Dubai. This is an excellent opportunity for an enthusiastic individual who is passionate about customer service, patient relations, and healthcare marketing. The successful candidate will play a vital role in enhancing patient satisfaction, promoting clinic services, managing customer inquiries, and supporting marketing initiatives aimed at increasing patient engagement and business growth. The ideal applicant should possess excellent communication skills, a friendly and professional attitude, and the ability to build strong relationships with patients and visitors. Key Responsibilities Serve as the primary point of contact for patients, visitors, and prospective clients, ensuring a positive and welcoming experience. Respond professionally to patient inquiries through phone calls, emails, WhatsApp, social media platforms, and in-person visits. Provide accurate information regarding clinic services, treatments, appointments, and healthcare packages. Coordinate appointment bookings, confirmations, follow-ups, and patient reminders. Maintain strong relationships with existing patients while assisting in attracting new clients to the clinic. Support marketing campaigns, promotional activities, and patient engagement initiatives. Assist in managing the clinic’s social media interactions and online customer inquiries. Follow up with patients to gather feedback and ensure a high level of customer satisfaction. Promote clinic services, special offers, and healthcare programs to prospective patients. Maintain patient records, customer databases, and marketing reports with accuracy and confidentiality. Coordinate with doctors, medical staff, and administrative teams to ensure smooth patient experiences. Assist in achieving customer service and patient acquisition targets established by the clinic. Handle complaints and concerns professionally while providing appropriate solutions and support. Stay updated on clinic services, healthcare trends, and marketing strategies to effectively communicate with patients. Requirements & Qualifications Minimum 3 years of UAE experience in healthcare marketing, customer service, patient relations, or a similar role. Fluency in both English and Arabic is highly preferred. Excellent communication, interpersonal, and relationship-building skills. Strong customer service orientation with a patient-focused approach. Experience in healthcare, medical clinics, hospitals, dental centers, or wellness facilities will be an advantage. Proficiency in Microsoft Office applications and customer management systems. Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment. Professional appearance and positive attitude. Candidates holding a UAE Dependent Visa will be given preference. Benefits Competitive salary package. Medical insurance coverage. Annual air ticket allowance. Professional and supportive working environment. Career growth and development opportunities within the healthcare sector.
Career opportunity
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We are seeking a reliable, professional, and self-driven Office Assistant to support daily office operations while ensuring exceptional pantry and hospitality services for employees, guests, and management. Key Responsibilities Prepare and serve tea, coffee, Arabic beverages, and other refreshments in a professional manner. Maintain pantry inventory, monitor stock levels, and ensure timely replenishment of supplies. Keep the pantry, kitchen, and refreshment areas clean, organized, and hygienic at all times. Assist in setting up meeting rooms, conference facilities, and refreshments for meetings and corporate events. Welcome guests, visitors, and clients courteously, offering beverages and ensuring a positive hospitality experience. Follow proper food safety, hygiene, and sanitation standards when preparing and serving refreshments. Support general office operations and provide assistance with administrative tasks when required. Ensure all pantry equipment and supplies are maintained and functioning properly. Handle daily responsibilities efficiently while maintaining high service standards in a fast-paced office environment. Requirements & Qualifications Secondary school certificate or equivalent qualification. Previous experience in hospitality, restaurants, hotels, catering services, or a similar office support role. Knowledge of preparing Arabic coffee, tea, and traditional beverages. Strong understanding of hygiene, food handling, and cleanliness standards. Professional appearance with excellent manners, etiquette, and customer service skills. Ability to multitask, prioritize duties, and work efficiently under pressure. Positive attitude, reliability, and willingness to support office operations as needed. Good communication and interpersonal skills.
Career opportunity
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Job Overview We are seeking a professional and customer-oriented Visitor Experience Coordinator to serve as the first point of contact for guests, clients, and visitors. The ideal candidate will manage front office operations, handle communications, coordinate appointments, and provide administrative support while ensuring a welcoming and efficient office environment. Key Responsibilities Greet and assist visitors, clients, and guests in a professional manner. Manage incoming phone calls, emails, and general inquiries. Schedule appointments, meetings, and conference room reservations. Maintain visitor logs, records, and front office documentation. Coordinate mail distribution, courier services, and package handling. Direct visitors to the appropriate departments and personnel. Assist with administrative tasks, filing, and document management. Ensure reception and waiting areas remain organized and presentable. Support office operations and administrative activities as required. Maintain confidentiality and professionalism in all interactions. Qualifications & Requirements High school diploma, diploma, or bachelor's degree preferred. 1–3 years of experience in customer service, administration, hospitality, or office support roles. Excellent communication and interpersonal skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Strong organizational and multitasking abilities. Professional appearance and positive attitude. Ability to work effectively in a fast-paced environment. Key Skills Customer Service Front Office Operations Visitor Management Administrative Support Appointment Scheduling Communication Skills Office Administration Document Management Microsoft Office Time Management Multitasking Professional Communication
Financial Services
View JobWe are seeking a highly organized, professional, and customer-focused Front Desk Receptionist & Executive Administrative Assistant to manage daily front office operations and provide comprehensive administrative support. The ideal candidate will possess excellent communication skills, strong multitasking abilities, and proficiency in Microsoft Office Suite. This role is perfect for individuals with experience in reception management, office administration, executive support, customer service, and data management. Key Responsibilities Front Office & Reception Management Welcome visitors, clients, VIP guests, and stakeholders in a professional and friendly manner. Manage front desk operations and maintain a positive first impression of the organization. Handle incoming phone calls, transfer calls to relevant departments, and record accurate messages. Manage general office email correspondence and inquiries. Maintain visitor logs, issue visitor badges, and ensure compliance with office security procedures. Receive, sort, and distribute incoming mail, courier packages, and office deliveries. Executive & Administrative Support Manage calendars, schedule appointments, coordinate meetings, and organize conference room bookings. Arrange business travel, including flight reservations, transportation, and hotel accommodations. Prepare professional documents, reports, presentations, letters, and correspondence using Microsoft Office. Organize meetings, prepare agendas, and record detailed meeting minutes. Assist senior management with daily administrative tasks and executive support functions. Office & Data Management Maintain accurate physical and digital filing systems while ensuring document confidentiality. Monitor office inventory, stationery, pantry supplies, and equipment requirements. Coordinate with vendors and service providers when necessary. Support HR functions such as onboarding documentation, attendance tracking, and employee records. Assist finance teams with data entry, invoice processing, and administrative documentation. Required Qualifications 1–3 years of experience in Front Desk Reception, Executive Assistant, Administrative Assistant, Secretary, or Office Coordinator roles. Strong knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Excellent verbal and written communication skills in English. Arabic language skills will be considered an advantage. Exceptional organizational, multitasking, and time-management abilities. Professional appearance and strong customer service orientation. Ability to maintain confidentiality and handle sensitive information with discretion. Preferred Skills Reception Management Administrative Support Office Administration Executive Assistance Calendar Management Travel Coordination Data Entry Customer Service Document Management Meeting Coordination Communication Skills MS Office Proficiency
Financial Services
View JobWe are hiring a Receptionist for our Dubai office. Join our team as the first point of contact for visitors and clients. Excellent English communication, customer service skills, and MS Office knowledge required. Apply now for this front desk opportunity in Dubai, UAE.
Financial Services
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