Tadbeer- Excellence Center

Apply by Jul 31

Full-timeRemote

Tadbeer Customer Service Executive

Tadbeer- Excellence Center

Al Quoz

AED 1,500 – AED 2,000

Junior

Tadbeer Excellence Center is seeking a professional and customer-oriented Customer Service Executive to join its growing team in Dubai. This is an excellent opportunity for candidates who enjoy working with people, providing administrative support, and helping clients navigate domestic worker recruitment, visa processing, and government-related services. The role offers exposure to one of the UAE's most important service sectors while providing excellent opportunities for career growth and professional development. The successful candidate will serve as the primary point of contact for customers visiting the centre or contacting the company through telephone, email, WhatsApp, and online channels. You will assist clients with enquiries regarding domestic worker recruitment, employment contracts, visa applications, renewals, cancellations, onboarding procedures, and related services. Daily responsibilities include welcoming customers, explaining service packages, processing applications, verifying documentation, updating customer records, coordinating appointments, preparing reports, and ensuring all customer requests are handled efficiently. The role also requires maintaining accurate records within company systems, following service procedures, and ensuring compliance with UAE labour regulations and company policies. You will work closely with recruitment specialists, operations teams, government liaison officers, visa processing departments, and management teams to ensure customers receive timely and professional support. The position requires excellent communication skills, patience, problem-solving abilities, and a commitment to delivering outstanding customer experiences. Candidates should possess strong verbal and written communication skills in English. Knowledge of Arabic, Hindi, Urdu, Tagalog, or other commonly spoken languages in the UAE will be considered an advantage. Previous experience in customer service, front desk operations, administrative support, visa services, government relations, HR support, recruitment, or hospitality will be highly beneficial. The ideal candidate should be comfortable using Microsoft Office applications, CRM software, email communication systems, and customer management platforms. Strong organisational skills, attention to detail, and the ability to handle multiple customer requests simultaneously are essential. Tadbeer Excellence Center offers a professional working environment, ongoing training opportunities, career progression pathways, and exposure to government-related service operations. Employees who demonstrate excellent performance and leadership potential may progress into supervisory, operations management, customer relations, or business development roles. This is an excellent opportunity for individuals seeking a stable and rewarding career in customer service and administrative operations within one of the UAE's most recognised service industries.

Apply by Jul 11

Full-timeRemote

Housekeeping Supervisor

Tadbeer- Excellence Center

Akamiya

AED 1,500 – AED 2,300

Entry

We are seeking an experienced and detail-oriented Housekeeping Supervisor to oversee housekeeping operations and ensure the highest standards of cleanliness, hygiene, and guest satisfaction throughout the hotel. The successful candidate will supervise housekeeping staff, coordinate daily cleaning schedules, and maintain exceptional presentation standards across guest rooms and public areas. This role is ideal for hospitality professionals with strong leadership skills, excellent attention to detail, and a commitment to delivering outstanding guest experiences. Key Responsibilities Housekeeping Operations Supervise and coordinate the daily activities of housekeeping staff. Assign duties and monitor performance to ensure efficient operations. Inspect guest rooms, suites, public areas, corridors, and facilities to maintain cleanliness standards. Ensure all housekeeping tasks are completed according to hotel policies and service standards. Staff Management & Training Train, mentor, and support housekeeping team members. Conduct staff briefings and communicate daily operational requirements. Monitor attendance, productivity, and performance of housekeeping employees. Assist in recruitment, onboarding, and staff development activities. Quality Control & Guest Satisfaction Ensure guest rooms are prepared and maintained to the highest hospitality standards. Respond promptly to guest requests and housekeeping-related concerns. Conduct routine inspections and quality checks to maintain service excellence. Coordinate with the front office department regarding room readiness and guest requirements. Inventory & Supply Management Monitor housekeeping supplies, linens, amenities, and cleaning equipment. Maintain inventory records and coordinate replenishment of stock. Ensure proper handling, storage, and usage of cleaning materials and equipment. Control costs while maintaining quality standards. Health, Safety & Compliance Ensure compliance with hotel health, hygiene, and safety regulations. Maintain cleanliness standards in accordance with hospitality industry guidelines. Report maintenance issues and coordinate repairs with engineering teams. Support environmental and sustainability initiatives where applicable. Requirements & Qualifications Diploma or Bachelor’s Degree in Hospitality Management, Hotel Management, or a related field. Previous experience as a Housekeeping Supervisor, Senior Housekeeper, or Housekeeping Team Leader. Strong knowledge of hotel housekeeping procedures and cleanliness standards. Excellent leadership, communication, and organizational skills. Ability to manage teams in a fast-paced hospitality environment. Experience with housekeeping management systems and inventory control. Strong attention to detail and commitment to quality service. Core Competencies Housekeeping Management Hotel Operations Staff Supervision Quality Assurance Guest Satisfaction Inventory Control Hospitality Services Team Leadership Health & Safety Compliance Operational Excellence

Apply by Jul 11

Full-timeRemote

Guest Relations Officer

Tadbeer- Excellence Center

(Sharg Zone) - Aslata

AED 1,500 – AED 1,900

Entry

We are seeking a professional, customer-focused, and enthusiastic Guest Relations Officer to join our hospitality team. The ideal candidate will be responsible for ensuring exceptional guest experiences by providing personalized service, addressing guest concerns, and maintaining the highest standards of customer satisfaction. As a Guest Relations Officer, you will serve as the primary point of contact for guests, ensuring their needs are met throughout their stay while promoting a welcoming and positive environment. Key Responsibilities Guest Experience & Customer Service Welcome guests warmly and provide a professional first impression of the hotel. Assist guests with check-in, check-out, and general inquiries. Ensure all guests receive exceptional service throughout their stay. Build strong relationships with guests to enhance customer satisfaction and loyalty. Anticipate guest needs and provide personalized assistance whenever possible. Guest Relations Management Handle guest requests, complaints, and feedback in a professional and timely manner. Resolve issues efficiently to ensure a positive guest experience. Follow up with guests to ensure concerns have been addressed satisfactorily. Monitor guest satisfaction levels and recommend service improvements. Communication & Coordination Coordinate with housekeeping, front office, food and beverage, maintenance, and other departments to fulfill guest requirements. Communicate special guest requests and VIP arrangements to relevant departments. Maintain effective communication between guests and hotel management. Administrative Responsibilities Maintain accurate guest records and service reports. Assist with guest feedback surveys and customer satisfaction reports. Prepare daily activity reports and document guest interactions. Ensure compliance with hotel policies and service standards. Hospitality & Brand Representation Promote hotel facilities, services, dining options, and special offers. Assist in creating memorable guest experiences that encourage repeat business. Represent the hotel brand professionally at all times. Support hotel events, VIP visits, and guest engagement initiatives. Requirements & Qualifications Diploma or Bachelor's Degree in Hospitality Management, Tourism, Business Administration, or a related field. Previous experience in Guest Relations, Front Office, Customer Service, Hotel Reception, or Hospitality Operations. Excellent communication and interpersonal skills. Strong problem-solving and conflict-resolution abilities. Fluency in English; additional languages such as Arabic, Russian, French, or German are an advantage. Professional appearance and customer-oriented attitude. Ability to work flexible shifts, including weekends and public holidays. Strong organizational and multitasking skills. Core Competencies Guest Relations Management Customer Service Excellence Hospitality Operations Complaint Resolution Front Office Support Communication Skills Guest Satisfaction Relationship Building Problem Solving Hotel Service Standards

Apply by Jul 31

Full-timeRemote

Guest Relations & Office Coordinator

Tadbeer- Excellence Center

Abu Mreikhah

AED 3,000 – AED 4,000

Senior

Job Overview We are seeking a professional and customer-focused Guest Relations & Office Coordinator to manage front office operations and deliver exceptional visitor experiences. The ideal candidate will be responsible for welcoming guests, handling communications, coordinating appointments, maintaining office records, and supporting administrative functions. This role requires excellent communication skills, strong organizational abilities, and a professional demeanor. Key Responsibilities Welcome visitors, clients, and guests in a friendly and professional manner. Manage incoming phone calls, emails, and front desk communications. Schedule appointments, meetings, and conference room bookings. Maintain visitor records, sign-in logs, and office documentation. Coordinate courier services, mail distribution, and package handling. Assist with office administration and daily operational activities. Prepare reports, correspondence, and business documents. Support management with administrative and coordination tasks. Ensure reception and common areas remain organized and presentable. Direct visitors to the appropriate departments and personnel. Qualifications & Requirements High school diploma, diploma, or bachelor's degree preferred. 1–3 years of experience in customer service, office coordination, administration, or hospitality roles. Strong communication and interpersonal skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Excellent organizational and multitasking abilities. Professional appearance and positive attitude. Ability to manage multiple responsibilities in a fast-paced environment. Key Skills Guest Relations Customer Service Office Administration Appointment Scheduling Communication Skills Administrative Support Front Office Operations Record Management Microsoft Office Time Management Multitasking Professional Communication

Apply by Jul 31

Full-timeRemote

Administrative Account Assistant

Tadbeer- Excellence Center

Abu Tina

AED 2,000 – AED 3,000

Junior

Job Overview We are seeking a highly organized and detail-oriented Administrative Account Assistant to support daily administrative and accounting operations. The ideal candidate will assist with financial record keeping, invoice processing, data entry, account reconciliation, office administration, and reporting activities. This role requires strong analytical skills, accuracy, and proficiency in accounting software and Microsoft Office applications. Key Responsibilities Administrative Support Provide general administrative support to management and various departments. Maintain organized physical and digital filing systems. Manage office correspondence, emails, and documentation. Schedule meetings, appointments, and coordinate office activities. Prepare reports, presentations, and business documents. Accounting & Finance Support Process invoices, purchase orders, and payment records accurately. Assist with accounts payable and accounts receivable activities. Maintain financial records and update accounting databases. Perform data entry and ensure accuracy of accounting transactions. Reconcile bank statements and company accounts. Assist in preparing monthly financial reports and expense summaries. Support budgeting, payroll documentation, and audit preparation. Monitor outstanding payments and follow up with clients when required. Record Keeping & Compliance Maintain confidential financial and administrative records. Ensure compliance with company policies and accounting procedures. Assist with document verification and regulatory filing requirements. Qualifications & Requirements Diploma or Bachelor’s Degree in Accounting, Finance, Business Administration, or a related field. 1–3 years of experience in accounting, bookkeeping, administration, or finance support roles. Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint). Knowledge of accounting software such as QuickBooks, Tally, SAP, Zoho Books, or similar systems. Strong numerical, organizational, and analytical skills. Excellent communication and time-management abilities. Ability to maintain confidentiality and handle sensitive financial information. Key Skills Administrative Support Accounting Assistance Accounts Payable Accounts Receivable Bookkeeping Invoice Processing Bank Reconciliation Financial Reporting Data Entry Microsoft Excel Record Keeping Office Administration Payroll Support Accounting Software