Jobs in Nad Al Sheba

Apply by Jul 31

Full-timeRemote

E-Commerce Customer Support Executive

Keto Real Shop

Nad Al Sheba

AED 2,500 – AED 3,500

Senior

Keto Real Shop is seeking a customer-focused and detail-oriented E-Commerce Customer Support Executive to join its growing team in Dubai. Keto Real is a UAE-based keto lifestyle brand that offers low-carb snacks, sugar-free chocolates, protein products, and wellness-focused food products to customers across the UAE. The company operates through online sales channels and retail locations while serving a growing health-conscious customer base. The successful candidate will be responsible for delivering exceptional customer support across multiple communication channels, including email, WhatsApp, social media, website chat, and telephone enquiries. You will assist customers with product information, order tracking, delivery updates, payment enquiries, returns, and general support requests while ensuring a positive customer experience. Daily responsibilities include responding to customer enquiries, processing online orders, coordinating with logistics partners, monitoring order fulfilment, maintaining customer records, handling complaints professionally, and assisting customers in selecting suitable products based on their requirements. You will also support promotional campaigns, loyalty programmes, and seasonal sales initiatives. The role requires close collaboration with the sales, operations, marketing, and fulfilment teams to ensure smooth order processing and customer satisfaction. Candidates should possess strong communication skills, excellent problem-solving abilities, and a customer-first mindset. Previous experience in e-commerce, customer service, online retail, food and beverage, health products, or consumer goods will be highly advantageous. The ideal candidate should be comfortable using CRM systems, order management platforms, Microsoft Office applications, and digital communication tools. Attention to detail, professionalism, and the ability to manage multiple customer interactions efficiently are essential for success in this role. As Keto Real continues expanding its online presence and product portfolio, this position offers excellent opportunities for career growth within the rapidly growing health food and e-commerce sectors. Employees who demonstrate strong performance may progress into senior customer service, operations, account management, or e-commerce leadership positions. This is an excellent opportunity for individuals who enjoy helping customers, working in a digital business environment, and contributing to the success of a fast-growing UAE wellness brand.

Apply by Jul 31

Full-timeRemote

Business Development Executive

Vercaa

Nad Al Sheba

AED 2,000 – AED 3,000

Entry

Vercca is seeking a highly motivated Business Development Executive to join its growing team in the UAE. This position is ideal for ambitious professionals who enjoy building client relationships, identifying new business opportunities, and contributing to company growth. The successful candidate will play a key role in expanding Vercca's customer base while strengthening relationships with existing clients. The selected candidate will be responsible for identifying potential customers, generating leads, conducting market research, and presenting the company's products and services to prospective clients. Daily responsibilities include preparing sales proposals, attending client meetings, negotiating contracts, maintaining CRM records, and supporting strategic business development initiatives. You will work closely with the sales, marketing, and management teams to develop growth strategies that align with company objectives. The role requires strong communication skills, commercial awareness, and the ability to understand customer needs and market trends. Candidates should be comfortable building long-term business relationships and delivering excellent customer experiences. Additional responsibilities include monitoring competitor activities, identifying emerging market opportunities, preparing business reports, and supporting customer retention initiatives. The successful applicant will also participate in networking events, industry exhibitions, and business meetings to promote the company's services and strengthen brand visibility. Candidates should possess excellent interpersonal skills, strong negotiation abilities, and a results-driven mindset. Previous experience in sales, account management, customer relations, business development, or commercial operations will be highly advantageous. Knowledge of Microsoft Office, CRM platforms, and professional communication tools is preferred. This position offers excellent career growth opportunities within a dynamic business environment. Employees who demonstrate strong performance and leadership potential may progress into senior sales and management positions. Vercca values innovation, teamwork, and customer-focused thinking, making this an attractive opportunity for professionals seeking long-term career development in the UAE.