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Vercaa
Role overview
Mediclinic City Hospital is looking for a professional and organised Medical Receptionist to join its front desk team. The successful candidate will be responsible for welcoming patients, scheduling appointments, handling administrative tasks, and ensuring a positive patient experience from arrival to departure.
The ideal candidate should have excellent communication skills, strong attention to detail, and the ability to work efficiently in a busy healthcare environment. This role is essential in maintaining smooth daily operations while providing exceptional patient service.
Greet patients and visitors in a professional and friendly manner.
Schedule, confirm, and manage patient appointments.
Register new patients and update existing patient records.
Answer phone calls and respond to patient enquiries.
Coordinate with doctors, nurses, and healthcare departments.
Verify insurance information and assist with documentation.
Process billing transactions and issue receipts when required.
Maintain confidentiality of patient information.
Ensure reception and waiting areas remain organised and welcoming.
Support administrative functions to improve patient flow.
Diploma or Bachelor's degree in Business Administration, Healthcare Administration, or a related field.
Previous experience in a hospital, clinic, or medical centre preferred.
Excellent customer service and communication skills.
Strong organisational and multitasking abilities.
Proficiency in Microsoft Office and medical scheduling systems.
Ability to work flexible shifts when required.
Fluency in English; Arabic language skills are beneficial.
Attractive tax-free salary package.
Medical insurance coverage.
Annual leave and air ticket allowance.
Professional healthcare training programmes.
Career growth opportunities within a leading healthcare organisation.
Supportive and professional work environment.
Compensation range
AED 2,300 – 2,500
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