Medical Receptionist

Mediclinic City Hospital is looking for a professional and organised Medical Receptionist to join its front desk team. The successful candidate will be responsible for welcoming patients, scheduling appointments, handling administrative tasks, and ensuring a positive patient experience from arrival to departure.

The ideal candidate should have excellent communication skills, strong attention to detail, and the ability to work efficiently in a busy healthcare environment. This role is essential in maintaining smooth daily operations while providing exceptional patient service.

Key Responsibilities

• Greet patients and visitors in a professional and friendly manner.

• Schedule, confirm, and manage patient appointments.

• Register new patients and update existing patient records.

• Answer phone calls and respond to patient enquiries.

• Coordinate with doctors, nurses, and healthcare departments.

• Verify insurance information and assist with documentation.

• Process billing transactions and issue receipts when required.

• Maintain confidentiality of patient information.

• Ensure reception and waiting areas remain organised and welcoming.

• Support administrative functions to improve patient flow.

Requirements

• Diploma or Bachelor's degree in Business Administration, Healthcare Administration, or a related field.

• Previous experience in a hospital, clinic, or medical centre preferred.

• Excellent customer service and communication skills.

• Strong organisational and multitasking abilities.

• Proficiency in Microsoft Office and medical scheduling systems.

• Ability to work flexible shifts when required.

• Fluency in English; Arabic language skills are beneficial.

Benefits

• Attractive tax-free salary package.

• Medical insurance coverage.

• Annual leave and air ticket allowance.

• Professional healthcare training programmes.

• Career growth opportunities within a leading healthcare organisation.

• Supportive and professional work environment.