Front Desk Associate – Marriott International

Job Overview:

Marriott International is seeking a professional and customer-focused Front Desk Associate to join its hospitality team. The role involves welcoming guests, managing reservations, and ensuring a seamless check-in and check-out experience.

Key Responsibilities:

• Welcome guests and handle hotel check-in and check-out procedures

• Manage reservations and booking confirmations

• Respond to guest inquiries and provide information about hotel services

• Handle guest complaints professionally and escalate issues when necessary

• Coordinate with housekeeping and management teams

Requirements:

• Diploma or Bachelor’s degree in Hospitality Management (preferred)

• 1–2 years of hotel front desk experience is an advantage

• Excellent communication and customer service skills

• Ability to work flexible shifts, including weekends

• Basic computer and reservation system knowledge

Benefits:

• Competitive salary package

• Employee hotel discounts worldwide

• Career growth opportunities within Marriott brands

• Professional hospitality training