Job Description
Career level role. Applies moderate skills to job or specialization. May adapt procedures, processes, tools, equipment and techniques to meet more complex requirements of job. Duties and tasks are somewhat routine, although most questions and problems are resolved by the incumbent. Consults with senior peers on semi-complex processes to learn through experience. Works under general supervision.
About the team
This team is a collection of highly specialized, self-motivated and collaborative professionals…
- Responds to general inquiries by internal and external customers.
- Processes all equipment orders.
- Processes all rate and limit requests.
- Prepares all incoming agreements for management and maintains files.
- Follows-up with account executive on missing contracts and/or other missing documentation.
- Provides administrative support for sales team.
- Prepares sales reports for review by account executives and sales management.
- Reviews implementation profiles for accuracy, orders requested reports and sends out starter kits.
- Maintains marketing and sales supplies.
- Develops/maintains process documentation for each assigned task.
- Assists in special projects.
- Interfaces with internal customer service on customer inquiries.
- Other related duties assigned as needed.